The Digital Marketing & Social Media Executive will support the company's marketing activities by creating engaging digital content, managing social media platforms, assisting with online advertising campaigns, and supporting e-commerce operations. The role requires creativity, strong organizational skills, and the ability to coordinate multiple marketing activities while maintaining brand consistency.
Key Responsibilities
Content Creation: Develop marketing materials, including social media posts, banners, brochures, promotional creatives, and other digital marketing content.
Graphic Design: Design high-quality static creatives using Canva and other graphic design tools in line with the company's brand guidelines.
Social Media Management: Manage company social media accounts, prepare content calendars, schedule posts, and monitor audience engagement.
Digital Advertising: Assist in creating, managing, and optimizing advertising campaigns through Meta Ads Manager (Facebook and Instagram) and Google Ads.
E-commerce Support: Maintain product listings, update website content, coordinate online promotions, and support e-commerce platforms such as Shopify, WooCommerce, Amazon, and Noon.
Campaign Coordination: Coordinate marketing campaigns from planning and content development through execution and performance evaluation.
Performance Monitoring: Track campaign results, analyze engagement and advertising performance, and provide recommendations for improvement.
Copywriting: Prepare engaging captions, promotional messages, advertising copy, and other marketing communications.
SEO and Email Marketing: Support basic search engine optimization (SEO), email marketing activities, and website traffic improvement initiatives.
Brand Management: Ensure consistent branding, messaging, and visual identity across all marketing channels.
Team and Vendor Coordination: Work closely with internal departments, external agencies, and marketing vendors to execute campaigns effectively.
Market Research: Monitor digital marketing trends, competitor activities, and industry best practices to identify opportunities for improvement.
Photography and Video Content: Assist with photography, videography, short-form video creation, and video editing when required.
3. Educational Qualifications
Bachelor's degree or diploma in Marketing, Digital Marketing, Mass Communication, Graphic Design, or a related field is preferred.
Relevant certifications in digital marketing, social media marketing, or graphic design will be an advantage.
4. Required Skills and Experience
1–3 years of experience in digital marketing, social media management, content creation, or a related field.
Proficiency in Canva; knowledge of Adobe Creative Suite is an advantage.
Practical experience managing social media accounts and developing engaging content.
Basic knowledge of Meta Ads Manager and Google Ads.
Familiarity with e-commerce platforms such as Shopify, WooCommerce, Amazon, and Noon.
Good written and verbal communication skills.
Strong organizational, coordination, and time-management abilities.
Ability to manage multiple projects, prioritize tasks, and meet deadlines.
Creative thinking, attention to detail, and a results-oriented approach.
5. Preferred Skills
Graphic design and digital content production.
Copywriting for social media, advertising, and promotional campaigns.
Basic understanding of SEO, email marketing, and digital analytics tools.
Photography, videography, and video editing.
Familiarity with social media scheduling and reporting tools.
Understanding of digital campaign metrics, audience engagement, and online advertising performance.
6. Key Performance Indicators (KPIs)
Performance will be evaluated based on the following:
Consistency and quality of social media content and creative materials.
Timely execution of the monthly content calendar.
Social media audience growth, reach, and engagement.
Advertising campaign performance and budget utilization.
Accuracy and timeliness of website updates and product listings.
Successful execution of promotional campaigns and marketing activities.
Brand consistency across digital platforms.
Timely completion of assigned marketing projects and deliverables.
7. Personal Attributes
Creative, proactive, and enthusiastic about digital marketing.
Well-organized with strong attention to detail.
Good interpersonal and communication skills.
Willingness to learn new tools, technologies, and marketing techniques.
Able to work independently and collaboratively within a team.
Note: The employee may be assigned additional marketing-related duties in line with business requirements and departmental objectives.
Desired Candidate Profile
- Possesses a Bachelor's degree in Marketing, Communications, or a related field; a strong academic foundation is essential.
- Holds relevant certifications in digital marketing (e.g., Google Analytics, HubSpot) to validate expertise.
- Demonstrates 2-3 years of experience in digital marketing, showcasing a proven track record of success.
- Experience in the e-commerce industry is a plus, providing valuable insights into online sales and customer behavior.