Job description

Waitress, Royal Tea Room Lounge and Elements Terrace 
(21436)

A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.

Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.

About The Role

As a Waitress in Royal Tea Room Lounge you will be responsible for delivering friendly and efficient service by creating a warm and welcoming atmosphere for all our guests and ensuring they have a great experience. You should be attentive to our guests’ needs and preferences, make recommendations and serve drinks and food accurately and efficiently according to the restaurant’s standards.

Key Duties and Responsibilities

• Serve guests in assigned section under the supervision of the Head Waiter and prepares mise-en-place daily
• Take customer orders and deliver food and beverages
• Present menu, answer questions and make suggestions regarding food and beverages, daily specials, on-going promotions, etc.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
• Actively upsell at all opportunities to help increase the average check
• Anticipate guests needs and to react to these in order to provide maximum guests satisfaction and to promote guest relations
• Stock up all workstations and ensure they are operationally ready
• Clear all soiled dishes from workstations
• Demonstrate teamwork by co-operating and assisting colleagues as needed
• Assist the Head Waiter in running the daily operations
• Adhere to all cash handling policies and procedures
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional

About You

We are looking for candidates who can demonstrate the following skills and qualities:

• Minimum 1 – 2 years’ experience in a similar role in a luxury hotel or restaurant
• International experience preferred
• Excellent communication skills and ability to engage with guests in a sincere and natural way
• Committed to and passionate about the Food and Beverage industry
• Willing to work flexible hours, both indoors and outdoors    

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.