Job Purpose

To support the Facility Manager in overseeing the daily operations, maintenance, and management of the facility. The Assistant Manager Facility will ensure the facility operates efficiently and safely, managing both the physical infrastructure and the associated services. This role involves coordinating maintenance activities, managing service providers, ensuring compliance with health and safety regulations, and contributing to the development and implementation of facility management strategies.

Key Accountabilities

• Assist in managing the daily operations of the facility, including maintenance, security, and housekeeping services, ensuring smooth and efficient functioning.
• Coordinate and supervise facility maintenance activities, including preventive and corrective maintenance, to ensure the facility remains in optimal condition.
• Oversee the performance of external service providers, including contractors and vendors, ensuring adherence to service level agreements (SLAs) and quality standards.
• Conduct regular inspections of the facility to identify maintenance needs, safety hazards, and areas for improvement, addressing issues promptly.
• Develop and implement facility management policies and procedures in alignment with organizational objectives and regulatory requirements.
• Manage facility-related budgets, including tracking expenditures, forecasting costs, and ensuring cost-effective use of resources.
• Ensure compliance with health, safety, and environmental regulations, including conducting risk assessments and implementing safety protocols.
• Coordinate with internal departments and external stakeholders to support facility operations and resolve any operational issues or concerns.
• Prepare and maintain accurate records of facility operations, maintenance activities, and service requests, providing reports and updates to the Facility Manager.
• Support the Facility Manager in strategic planning, including space utilization, facility upgrades, and capital improvement projects.
• Assist in the development and execution of emergency response plans, including conducting drills and ensuring readiness for potential incidents.
• Manage and oversee facility-related projects, including renovations and repairs, ensuring timely completion and adherence to project specifications.
• Provide guidance and training to facility staff, promoting a positive work environment and enhancing team performance.
• Abide by the Health, Safety, Energy and Quality, (HSEQ) policy, procedures necessary for the good conduct and safety of the workplace. It is a requirement and moral obligation of each employee to be actively committed and accountable to the compliance of Enova’s HSEQ policy, operating procedures, as well as being compliant to local legislation. The Employee shall seek clarification and guidance in specific cases or whenever one feels necessary.
• Develop a pro-active working relationship with all authorities and assist in establishing areas for service improvement. Maintain Clear and Professional Communication with Clients / End users / Stakeholders, addressing their inquiries, providing updates on service progress, and explaining repair options or maintenance procedures in a courteous and understandable manner.

Qualifications, Experiences, Skills

• Bachelor’s degree in Facility Management, Engineering, or a related field.
• 5+ years’ experience in operations management including 2 years in a managerial role; exposure to Maintenance and Facilities Management especially in the areas of operations planning, HSEEQ, supplier relations management, client relations management, maintenance, and contract management.