ABOUT KERTEN HOSPITALITYKerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline includes projects in numerous countries in the Middle East, Europe, and North Africa region.ABOUT THE ROLEKEY RESPONSIBILITIESLead the full pre-opening phase of assigned projects, ensuring seamless brand integration, operational readiness, and strict adherence to timelines and budgets. Build and maintain strong relationships with property owners, contractors, stakeholders, and local communities, ensuring alignment with project objectives and Kerten Hospitality’s values. Represent Kerten Hospitality at community events, industry forums, and partner engagements to strengthen networks and promote the company’s vision and culture. Collaborate closely with cross-functional teams (Operations, People & Culture, Finance, Sales & Marketing, IT, Design) to ensure cohesive operational strategies and clear communication throughout all project stages. Design, implement, and monitor operational processes, continuously evaluating effectiveness and refining procedures to achieve optimal pre-opening performance. Identify industry trends, best practices, and emerging technologies, assessing feasibility and value for integration into Kerten Hospitality’s operations. Maintain strong digital and analytical capabilities, leveraging Microsoft Suite and other tools to support reporting, planning, and data-driven decision-making. Develop and execute strategies that support project growth, operational efficiency, and effective remote collaboration across geographically diverse teams. Lead and deliver training and induction programs for new team members, ensuring full understanding of company standards, policies, procedures, and community-centric values. Support employee development, track progress, and foster a positive, inclusive work culture that encourages collaboration, accountability, and cross-functional excellence.EXPERIENCE & SKILLSBachelor’s degree in hospitality management or related field. Minimum 5+ years of experience in operational management within the hospitality industry, with a strong focus on pre-opening procedures. Proven experience as a Regional Director of Operations, Pre-Opening Cluster General Manager, or in a similar senior leadership role within luxury hotel chains. Proven track record of driving operational excellence and achieving project milestones remotely. Strong understanding of operational dynamics and challenges in remote settings. Excellent communication and interpersonal skills, with the ability to foster relationships and drive collaboration across remote teams. Excellent analytical and problem-solving skills.JOINING OUR TEAM MEANSCompetitive Compensation: A rewarding package tailored to your experience. Career Growth: Opportunities for advancement within our dynamic organisation. Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration. Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.