JPC 6398

Job Title: Administrative Assistant (Wellbeing and Counselling Services)

Job Location: Abu Dhabi

Wellbeing & Counselling Services

Provide administrative and operational support to the Wellbeing and Counselling Services team. Coordinate student counselling and wellbeing appointments. Manage bookings, confirmations, rescheduling, cancellations, and reminders. Maintain accurate appointment calendars and records. Respond to general student enquiries and direct students to the appropriate staff. Support counsellors with documentation and follow-up activities. Maintain student information with confidentiality and discretion.

Appointment Scheduling

Manage daily counselling and wellbeing appointments. Coordinate schedules between students and counsellors. Maintain waiting lists and manage scheduling changes. Identify appointment conflicts and operational issues. Maintain accurate appointment and service records.

Workshops & Wellbeing Activities

Assist with organising wellbeing workshops, awareness sessions, and campaigns. Coordinate venues, registrations, invitations, attendance lists, and event materials. Liaise with internal departments, speakers, counsellors, and external providers. Support promotion and communication of wellbeing activities. Collect feedback and maintain event records. Provide administrative support during events.

Student Communication & Support

Respond to student enquiries professionally and promptly. Communicate information about counselling services and wellbeing programs. Promote student support resources and activities. Escalate urgent or sensitive concerns to the appropriate professional. Maintain a welcoming and student-friendly approach.

Skills: Excel, Power Point, Good proficiency in Microsoft Office applications, particularly Word, and

Outlook.

Strong organizational and time-management skills with the ability to manage multiple routine tasks and schedules. Good written and verbal communication skills in English.