الوظائف / Swift وظائف / Customer Support Agent

Customer Support Agent

الإمارات - Dubai United Arab Emirates
الراتب: $500 - $1,000
توظيف: دوام كامل
  • Understand the demand of consumers to provide timely service and solutions.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Create a concise report on client interaction to facilitate a swift decision-making process.
  • Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
  • Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

  • Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
  • Adept in using customer relationship management software to offer the best client services.
  • Strong phone handling skills and active listening.
  • Excellent communication and presentation skills.
  • Good time management and organizational skills that contribute to a rise in overall productivity.
  • Fluent in operating the latest computer software and online tools.
قدم على موقع الوظيفة
تاريخ النشر: ٢٦ مايو ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ٢٦ مايو ٢٠٢٤
الناشر: Bayt