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Customer Service Executive

UAE - Dubai United Arab Emirates
Employment: Full Time
  • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Create a concise report on client interaction to facilitate a swift decision-making process.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Skills

  • Prior work exposure in the field of customer support and service.
  • Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
  • Strong phone handling skills and active listening.
  • Commendable presentation skills to convey important points to the audience effectively.
  • Good time management and organizational skills that contribute to a rise in overall productivity.
  • Well-versed in handling digital tools and modern computer hardware.
Apply on the Job Website
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt