Join Our Team!

Hotel Receptionist Wanted

About Us:
We are a prestigious hotel committed to providing exceptional service and a welcoming environment for our guests. As we continue to grow, we are seeking a friendly and professional Hotel Receptionist to join our team and be the first point of contact for our guests.

Position: Hotel Receptionist
Location: Dubai, UAE
Job Type: Full-time

Responsibilities:
Greet and welcome guests in a warm and friendly manner.
Perform check-in and check-out procedures efficiently and accurately.
Answer, screen, and forward incoming phone calls.
Handle guest inquiries, provide information about the hotel, and offer assistance with any requests.
Manage reservations and update booking information.
Handle guest complaints and ensure guest satisfaction.
Coordinate with housekeeping and other departments to ensure smooth operations.
Maintain the reception area, ensuring it is tidy and presentable.
Process payments and issue room keys.
Assist with administrative tasks and provide support to other departments as needed.

Requirements:
High school diploma or equivalent.
Proven experience as a receptionist or in a similar role, preferably in the hospitality industry.
Proficiency in hotel management software and MS Office Suite.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Customer service attitude and a friendly demeanor.
Professional appearance and behavior.
Ability to handle stressful situations calmly and effectively.
Availability to work flexible hours, including evenings, weekends, and holidays.

Benefits:
Competitive salary and benefits package.
Health insurance and retirement plans.
Opportunities for professional growth and career advancement.
Comprehensive training programs.
Paid time off and holidays.
Employee discounts on hotel services and amenities.
Positive and supportive work environment.

How to Apply:
If you are a welcoming and organized individual with a passion for hospitality, we want to hear from you! Please submit your resume and a brief cover letter to email:[اضغط هنا لمشاهدة البريد اﻹلكتروني] or WhatsApp:+971521732081.