Job Position: Receptionist

Location: Dubai

Contact Information:

WhatsApp: +971568073852
Email: [اضغط هنا لمشاهدة البريد اﻹلكتروني]
Job Description:

We are seeking a friendly and professional Receptionist to join our team in Dubai. The ideal candidate will be the first point of contact for our guests, providing excellent customer service and ensuring smooth front desk operations.

Responsibilities:

Greet and welcome guests in a warm and friendly manner.
Answer and direct phone calls, take messages, and handle guest inquiries.
Manage reservations, check-ins, and check-outs efficiently using the hotel’s property management system.
Maintain a clean and organized front desk area, including managing guest records and filing documents.
Provide information about hotel services, local attractions, and directions to guests.
Handle guest complaints and resolve issues in a timely and professional manner.
Assist with administrative tasks such as data entry, filing, and preparing reports.
Coordinate with other departments to ensure guest requests and needs are met.
Maintain guest confidentiality and comply with data protection regulations.
Requirements:

Previous experience as a Receptionist or in a customer service role is preferred.
Excellent communication and interpersonal skills.
Proficiency in using office software and hotel management systems.
Strong organizational skills and attention to detail.
Ability to work effectively in a fast-paced environment.
Fluent in English; knowledge of additional languages is a plus.
High school diploma or equivalent; relevant certification in hospitality management is a plus.
Flexibility to work various shifts, including mornings, evenings, weekends, and holidays.
Benefits:

Competitive salary.
Training and development opportunities.
Positive and supportive work environment.
Health insurance and other benefits.
Opportunities for career advancement within the company.
If you are passionate about hospitality and enjoy providing exceptional customer service, we would love to hear from you. Please send your resume to [اضغط هنا لمشاهدة البريد اﻹلكتروني] or contact us via WhatsApp at +971568073852 to apply.