We are seeking a professional and customer-focused Concierge to join our client’s prestigious hotel and residences team in JVC Dubai. The ideal candidate will have a passion for delivering exceptional service, a keen understanding of luxury hospitality, and a proactive approach to anticipating guest needs. Working Hours Monday – Saturday between 8-6pm. Responsibilities: • Greet guests upon arrival and provide a warm welcome. • Manage front desk activities, including resident check-in and check-out procedures. • Assist residents with inquiries, reservations, and requests, ensuring their stay is comfortable and enjoyable. • Handle residents complaints and issues promptly and professionally, ensuring resolution and satisfaction. • Maintain a high standard of personal presentation and uphold the company’s brand image. • Collaborate with other hotel and residence departments to ensure seamless residents experiences. • Keep accurate records of residents interactions, preferences, and special requests.

• Previous experience as a Concierge or in a similar customer service role, preferably within a luxury hotel or residential setting is essential. • Strong interpersonal and communication skills. • Excellent organizational and multitasking abilities. • A professional and courteous demeanor with a commitment to exceeding guest expectations. • Proficiency in using hospitality management software and other relevant technology. • Fluency in English is required; additional languages are an advantage. • Ability to work flexible hours, including evenings, weekends, and holidays. Join our client and contribute to creating unforgettable experiences for their guests!