We are looking for a friendly, organized, and professional receptionist who is fluent in Arabic to join our team. The ideal candidate will be the first point of contact for our patients and will play a crucial role in ensuring a smooth and welcoming experience at our clinic.

Job Responsibilities:

Not exhaustive but including the following:

• Greet and welcome patients as they arrive at the clinic.
• Answer phone calls, schedule appointments, and manage the clinic's calendar.
• Enter and update patient information in the CRM system accurately and efficiently.
• Provide information to patients regarding services, procedures, and appointments.
• Maintain a clean and organized reception area.
• Assist with patient check-in and check-out processes.
• Handle patient inquiries and provide exceptional customer service.
• Coordinate with medical staff to ensure smooth patient flow and timely appointments.
• Manage and organize patient records, ensuring confidentiality and compliance with clinic policies.
• Handle administrative tasks such as filing, photocopying, and scanning documents.
• Communicate effectively with patients, medical staff, and other team members.
• Reporting to: Head of Office Administrationes.

Skills

Qualifications:

• PREREQUISITE: Fluency in Arabic and English (both written and spoken) is required.
• Previous experience as a receptionist or in a customer service role, preferably in a aesthetic setting.
• Proficient in using CRM software and other office tools (e.g., MS Office).
• Excellent organizational and multitasking skills.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and a high level of accuracy in data entry.
• Professional appearance and demeanour.
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