Jobs / Customer Service Jobs / Customer Service Agent

Customer Service Agent

lxbfYeaa - UAE - Dubai United Arab Emirates
Salary: $500 - $1,000
Employment: Full Time
  • Identify and assess customers’ needs to achieve satisfaction.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Interact with the senior management to understand updated organizational policies and new products.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Skills

  • Prior work exposure in the field of customer support and service.
  • Adept in using customer relationship management software to offer the best client services.
  • Good listening skills with fluent communication to address all concerns and doubts of the customers.
  • Commendable presentation skills to convey important points to the audience effectively.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Fluent in operating the latest computer software and online tools.
Apply on the Job Website
Post date: 11 August 2024
Publisher: Bayt
Post date: 11 August 2024
Publisher: Bayt