lxbfYeaa - الإمارات - Dubai United Arab Emirates

توظيف: دوام كامل

Identify and assess customers’ needs to achieve satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Create a concise report on client interaction to facilitate a swift decision-making process.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

Prior work exposure in the field of customer support and service.
Adept in using customer relationship management software to offer the best client services.
Good listening skills with fluent communication to address all concerns and doubts of the customers.
Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
Good time management and organizational skills that contribute to a rise in overall productivity.
Well-versed in handling digital tools and modern computer hardware.

تاريخ النشر: ٢٩ أغسطس ٢٠٢٤

الناشر:

تاريخ النشر: ٢٩ أغسطس ٢٠٢٤

الناشر: