الوظائف / وظائف مبيعات / Operations Associate

Operations Associate

Miral Experiences - الإمارات - ابو ظبي
توظيف: دوام كامل
Job Description

Job Scope:

  • Greeting and welcoming guests in a friendly and professional manner. Fondly bid farewell to all guests exiting the Palace
  • Engage each guest as a unique individual and listen attentively to their requests and questions
  • Assist and advise guests to make purchases by recommending, describing and demonstrating products.
  • Manage and maintain queue lanes, turn stiles, entrances and exits
  • Sell tickets and retail products via a computerised Point of Sale (POS) system
  • Collect payments/make change by accepting cash, vouchers, credit card, digital payments and listed foreign currencies
  • Balances cash drawer/register/float by counting cash at beginning and end of work shift and ensure timely remittance of sales to cash control
  • Maintain awareness and adherence to company’s cash handling policies
  • Maintain knowledge and awareness of ongoing promotions
  • Provide pricing, promotion, shows information and suggestions to guests, keeping them well informed to enhance/maximize the guest experience
  • Consistently upsell/cross-sell and promote products, activities, and services to generate additional revenue
  • Arrange and maintain product displays with approval, stock shelves (refill) and take product inventory
  • Proactively anticipate, listen to guest’s needs and concerns and act appropriately to resolve any issues in a timely manner in adherence to company’s guest complaint policy
  • Applying product knowledge while handling guests and improve the same on a regular basis.
  • Manage lost and found counter and locker area cording to company’s lost and found policy
  • Conduct guest surveys using a company provided tablet, ensuring that all questions are completed and submitted
  • Maintain awareness and ability to act or respond to any emergency situations while ensuring guest safety. Participate in any evacuation (drill or real) if necessary
  • Work outdoors, in extreme temperatures, wet, humid or windy conditions caused by weather
  • Working on promotions and achieving set targets.
  • Assisting in quarterly and yearly inventory.
  • Any other tasks that may be required from time to time to perform to meet the needs of the business.
  • Medically able to work in all weather conditions.
  • Physical able to carry/lift items, climb ladder etc.

Qualification:

  • Higher secondary or equivalent
  • Previous retail experience
  • Previous customer care experience
  • Previous experience in handling guest complaints
  • Moderate verbal communication skills
  • Basic knowledge of cash handling skills
  • Good communication skills
قدم على موقع الوظيفة
تاريخ النشر: ٣ سبتمبر ٢٠٢٤
الناشر: LinkedIn
تاريخ النشر: ٣ سبتمبر ٢٠٢٤
الناشر: LinkedIn