Position Summary

Provides a positive customer experience with fair, friendly, and courteous service. Registers sales on a cash register by scanning items, itemizing and totaling customer’s purchases. Resolves customer issues and answers questions.

Key responsibilities Area:

• Provides services to customers for employment visa and residency for domestic helper.
• Respond to customer inquiries in accordance with approved service indicators.
• Actively participate in the development of the service delivery process and propose new solutions for the development of services.
• Compliance with performance indicators set by the ministry
• Follow-up printing transactions in accordance with the procedure guide.
• Maintain the confidentiality of the work
• Any other tasks assigned to them by the relevant tools in accordance with his functional functions.

Skills

Qualifications:

-         High School degree or equivalent.

-         With Tadbeer experience as Data Entry – minimum 1 year

-         Customer service experience in MOHRE transaction – minimum 1 year

-         Knowledgeable with Microsoft office.

-         Can understand and speak English.

-         Effective customer service skills.

-         Good typing speed.

-         Organization skills.

-         Strong attention to details

-         Ability to handle customers and understand their needs.

-         Pleasing personality and positive outlook.

-         Willing to learn new techniques/training to improve the work.