Manager UAE | CRM & Customer Experience

Roads and Transport Authority - الإمارات - دبي

We're currently seeking nationals for Manager Customer Experience position, a dynamic role that blends customer-centric strategies with a strong technical foundation in Data Analytics.

In this position, you will leverage data-driven insights to elevate customer experiences, using AI tools to personalize interactions and enhance service delivery.


Qualifications

Bachelor's degree in a relevant field.

Customer Experience Management and Customer Journey Mapping: Experience in customer journey mapping techniques, and using these maps to improve customer experience, and an understanding of end-to-end customer interactions.

Driving Improvements: Experience with different feedback mechanisms, analytical skills, and how they translate insights into actionable strategies that align with market demands.

Innovation: Understanding different types of CRM to impact customer satisfaction and loyalty


If you have a background in data analytics and enhancing of customer experience, we'd love to hear from you. Apply now.

تاريخ النشر: ٢ أكتوبر ٢٠٢٤
الناشر: LinkedIn
تاريخ النشر: ٢ أكتوبر ٢٠٢٤
الناشر: LinkedIn