الإمارات

Identify and assess customers’ needs to achieve satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.
Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
Keep records of customer interactions, process customer accounts and file documents.
Collaborate with the managers to stay informed about changes in company rules and new projects.
Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
Adept in using customer relationship management software to offer the best client services.
Strong phone handling skills and active listening.
Commendable presentation skills to convey important points to the audience effectively.
Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
Excellent computer skills.

تاريخ النشر: اليوم

الناشر:

تاريخ النشر: اليوم

الناشر: