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Customer Service Officer

UAE
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

  • Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
  • Adept in using customer relationship management software to offer the best client services.
  • Strong phone handling skills and active listening.
  • Commendable presentation skills to convey important points to the audience effectively.
  • Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
  • Excellent computer skills.
Apply on the Job Website
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt