EIB is looking for Teller, this role is for UAE National only with Family Book.

About the Company

Launched in 2004, the bank was established to deliver the highest standards of banking services in line with the highest standards of Sharia principles. Offering a broad range of products designed for individuals and small businesses as well as large corporations, Emirates Islamic is the right choice for those looking for excellence in managing their finances.

At the heart of the Emirates Islamic experience is a dedication to the customer, who sits at the heart of the bank. Our customers are our partners, we work together to ensure that we deliver the best results for them and for the bank. By utilizing Islamic financing tools like Murabaha, Ijarah and Takaful, we reduce the uncertainty in transactions and provide solutions that are right for our customers, whether they are an individual looking to save or a large corporation searching for a long-term partner.

You will also see that we have changed the way we look. Our new brand reflects our innovative approach to our commitment to delivering the best financial solutions in the market. It is a reflection of how we see ourselves today and moving into the future. Irrespective of what your financial needs are, we have the solutions that work for you. We look forward to welcoming you to Emirates Islamic.

About the Role

Responsibilities

• Provide high levels of customer service of Cash/ teller function by efficiently handling the process and by reducing customer waiting time and service time.
• Consistently meet and exceed service standards set for the customer services.

Service Quality & Business Operations Control

• Adherence to all established Banks’ Policies, operating manuals, service quality standards and code of conduct for smooth workflow, high service quality and low level of operational risk
• To eliminate the risk of cash difference by ensuring compliance to the Bank’s cash control procedures as well as the Central Bank requirements.

Internal Process

• Checking notes & denominations to ensure accurate delivery of cash to customers.
• To perform the financial transactions (Cash Management, Security items, Cheques) timely & accurately.
• To facilitate and participate in any branch projects (Service Quality Programs, Process changes, Sales… etc).
• Responsible of custodianship of securities as assigned by the Branch Manger
• To facilitate and participate in the achievement of branch sales target.

Training & Development

• Attend various training and learning programs to close the skill gaps and to ensure proper awareness about products and services, policies and procedures.
• Maintain effective relationship with supervisors and peers to ensure teamwork.