Overview of the role:

The job holder is responsible for merchandising and trading across the M&S Ecommerce platforms and 3rd Parties to drive trade and experience across Clothing, Home, Beauty & Food. The job holder will also be accountable for delivering market leading customer experience and support the Senior Online Merchandiser in developing and executing M&S standards.

What you will do: -

Description of Accountability:

• Monitor web analytics as per principal guidelines.
• Incorporate Best Practices online to ensure online to offline flow.  
•    Manages Online Merchandising – Category Listing
• Prepare reports and analyse conversion numbers.
• Manage promotion execution on the platform.
• Building strong relationship with internal and external teams, especially the Buying and other brand teams
• Market Research and Competitive Analysis
• Website audits for ensuring the website is up to date with the latest products and promotions.

Skills

Required Skills to be successful:-

• Good working knowledge of MS Office
• Good working knowledge / experienced user of an eCommerce content management system
• Passion and product knowledge and love of M&S brand and heritage
• A Confident Team Player
• Able to handle Complexity
• Attention to Detail
• Product Confident
• Good Communicator
• Optimistic Attitude

What equips you for the role:

• Bachelor’s degree (Masters Preferred)
• 3-4 years’ experience in fashion in Range/category or previous company experience at the same level
• Good planning, organizational and prioritization skills
• Highly operational, with an understanding of retail processes
• Strong analytical and numerical skills
• Collaboration 
• Managing Complexity 
• Influencing Others
• Taking Initiative
• Drive for Results