Job description

Introduction

Lubrimax Petrochemical Trading LLC, products deliver technologies that maximize your finished lubricants’ reliability, efficiency, and lifespan. our products meet various industry specifications and allow marine, automotive, rail and industrial equipment to work better and last longer. We maintain a global outlook with a strong regional presence, providing essential technical support and sales.

At Lubrimax, we believe in satisfying the needs of our customers. We do so, by making all channels of communication open for our clients and helping them discover essential products/services from the comfort of their homes and business. That is why we are seeking a highly skilled telesales . By bridging the gap between the customers and the company, the work of a telesales involves having telephonic conversations with the customers, while hitting the sales targets of the company. Going the extra mile for the customer is a vital part of the role of the telesales executive. With an in-depth knowledge of the company’s offerings, the ideal telesales works towards building a strong relationship with customers, by making telephonic sales.

Objectives of this role

• Meet weekly/monthly sales targets by developing a marketing strategy as a telesales
• Gain a deep understanding of the company’s services and find gaps in the customer’s lives wherein the company’s services fit
• Foster strong relationships with existing and potential customers by honing the telesales skills such as listening, empathy and problem-solving
• Comply with the rules and regulations of the company by providing customer support as a telemarketing executive

Responsibilities

• Convert leads for the company through telephonic conversations
• Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries
• Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales job role
• Update customers about new launches and record customer reactions to new products
• Be aware of the latest industry trends as a telesales
• Liaise with the concerned department regarding customer queries and complaints

Skills

Required skills and qualifications

• 2 years experience working as a telesales for petrol, lubricant, oil in UAE
• Fluency in English
• Adept knowledge of working with MS Office
• Great communication skills, both verbal and written

Preferred skills and qualifications

• Bachelor’s degree in communication, marketing, or a similar discipline
• Proven record of meeting sales targets
• Outstanding negotiation and time management skills