Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. As the Freight Forwarding Experts, since 1815, we offer standard Global Freight services in addition to highly specialized end-to-end transportation solutions to customers across most industries around the world.

DGF UAE has an opening for a Logistics Coordinator. You will  have to provide support to the customer by effectively processing all Shipments & Operations within specified time frames thereby achieving profitability, ensuring high quality standards, accuracy, and customer satisfaction.

Join us in connecting people and improving lives.

In this Logistics Coordinator role, you will:

• Effective, accurate, timely preparation of documents and liaise with respective stake holders for dispatch or custom clearance for E-commerce and Domestic Shipments.
• Accurate and timely updating of customs information in SAP, ERP , GTS , Dubai Trade (Emirsal)
• Sharing Pre alerts in timely manner with respective stake holders and coordinating for PO’s with respective brands.
• Timely monitor the shipments movement and delivery in the Tracker and ERP(B2C/B2B)
• Ensure correct compliance and security procedures are always followed.
• Co-ordinate & liaise with all stake holders for shipment status, discrepancies, claims, and ensure timely closure of the same.
• Coordinate and liaise with local transporters and service providers.
• Manage Free zone entry and exit passes and legal attestations(MOFA) . 
• Keep the relevant parties informed in case of any changes in the customs rules,regulations and updates, which may have an impact on Logistics operations.
• Escalate and closely monitor any issues affecting delay in shipment execution (i.e. order readiness, space issues with transporters, client returns/credit note issues etc.)
• Maintain a proper channel of communication between the Maison and service providers.
• Ensure all related KPI’s are respected as per the SLA agreed with the Maison

• Propose ideas & involve in implementation of process improvement plans & Projects
• Willingness to work in Evening Shift

Now, here’s what we need from you.

Key Skills / Qualifications

• Computer literate with working knowledge of SAP
• Self- motivated, Innovative, Organised, Honest and has Initiative.

Expected Educational Qualifications Level (minimum):

• Graduate – Bachelor’s Degree. Preferred - Logistics & Supply Chain

Expected Years of Experience

• 2-3 years experience in Logistics operations.

Key Competencies

Head Category

• Being Results Oriented
  1. Talking passionately about the company strategy and goals.
  2. Breaking down company goals into tangible objectives relevant for self and/or team.
  3. Deliver on promised results.
• Leveraging Strengths
  1. Allocating responsibilities and decision making authority considering the strengths of self and others.
  2. Regularly giving and welcoming timely and specific feedback.
  3. Coaching others to further develop their strengths.

Heart Category:

• Providing Purpose
  1. Explaining to others what a changing world means for our business.
  2. Helping others to understand their individual contribution for our company's success.
  3. Inspiring team, customers and colleagues by sharing personal experiences, stories and views.

• Having and Creating Trust
  1. Showing appreciation for others and care for their personal goals and needs.
  2. Listening to different perspectives and facilitate collaboration within and beyond the team.
  3. Keeping commitments.

Guts Category:

• Focusing on Clear Priorities
  1. Balancing short-term and long-term priorities involving my team and/or others.
  2. Identifying and stop non-priority topics and encourage others to do the same.
  3. Admitting when making a mistake and take action to fix it.

• Being Positive
  1. Adapting to new ideas and approaches and encourage this in my team and beyond.
  2. Remaining optimistic, resilient and focused during challenging times.
  3. Supporting others to stay positive and confident in uncertain times or when things go wrong.

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

 We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

 If you are ready to join our team and become a future leader in the world of Freight Forwarding, submit your resume via OUR career’s website.

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. 

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than 30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer.