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<div><br></div><div><strong><font size="6">Regional HSQE Manager - IP</font></strong></div><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><strong>Job Purpose:</strong></p> <p>As a Regional HSQE Manager at DHL Industrial Projects, you will be a key figure in driving and maintaining Regional HSQE initiatives across the  Middle East & Africa Region. This role requires a strategic and operational approach to ensure compliance with international and local HSQE standards, promoting a culture of safety excellence and environmental responsibility.</p> <p><strong><br> DHL Global Forwarding</strong> has an opening <strong>Regional HSQE Manager - IP</strong><strong>,</strong> <strong>Dubai</strong><strong>, United Arab Emirates. </strong>Join us in connecting people and improving lives!<br>      <br> <strong>In this Regional HSQE Manager - IP position </strong></p> <ul> <li>Lead the implementation of global HSQE initiatives, adapting strategies to regional specifics while aligning with Global HSQE’s objectives.</li> <li>Ensure adherence to DHL IP HSQE policies and procedures, and compliance with international, national, and local HSQE legislation across their respective region, as applicable.</li> <li>Drive and foster the global HSQE strategy and culture amongst employees, subcontractors, vendors, and suppliers.</li> <li>Ensure all incidents are reported effectively and providing support for Incident root cause analysis with operational and leadership teams. Where necessary lead investigation teams for significant events.</li> <li>Partner with Operational Teams to ensure subcontractors are aware of and comply with DHL IP and client specific HSQE requirements through assessing and monitoring subcontractor HSQE capabilities and activities.</li> <li>Partner with sales and bid teams for HSQE input in tenders, RFQs, and sales processes.</li> <li>In collaboration with key leadership, identify and develop regional Key Performance Indicators (KPIs) to measure and enhance HSQE performance.</li> <li>Contribute to the development and management of project HSQE plans, in collaboration with teams, aligning with client and contractual requirements.</li> <li>Regular travel across assigned region to promote, monitor, and implement HSQE standards.</li> <li>Collect and analyse HSQE performance data, contributing to global KPIs and reporting systems.</li> <li>Provide expert HSQE support and guidance to regional team on company, client, and site-specific HSQE requirements and best practices.</li> <li>Collaborate with operational teams to share best practices and lessons learned in HSQE across different regions and projects.</li> <li>Identify and lead regional HSQE improvement initiatives, aligning with global standards and implement and oversee regional HSQE improvement plans.</li> <li>Establish and maintain key stakeholder relationships to drive and reinforce HSQE objectives.</li> <li>Participate in risk assessments and operational studies as per project HSQE requirements.</li> <li>Assist in the administration and implementation of HSQE training and development programs.</li> <li>Work closely with Engineering function to provide guidance, support, and expertise in the development and review, of engineering plans, ensuring they incorporate HSQE considerations throughout the life cycle of projects, whilst fostering a culture of innovation.</li> </ul>   <p> <strong>Now, here is what we need from you!</strong></p><ul> <li>Champion career development within the HSQE team.</li> <li>Exemplify DHL’s commitment to HSQE Excellence, leading by example.</li> <li>Effectively communicate and promote HSQE initiatives.</li> <li>Conduct regular HSQE meetings, both virtually and in-person, across regions.</li> <li>NEBOSH (International) General Certificate or equivalent in HSQE discipline</li> <li>Certified within a recognized safety organisation (IOSH/SIA etc.)</li> <li>Recognised auditor in HSQE discipline (ISO 45001, ISO9001 or 14001)</li> <li>Recognised incident investigation certificate.</li> <li>NEBOSH National Diploma or equivalent in HSQE discipline</li> <li>Lead Auditor in ISO 45001, 14001 or 9001.</li> <li>Advanced incident investigation certificate (e.g., Kelvin TOPSET).</li> <li>Membership in a recognized safety organization (IOSH/SIA, etc.).</li> <li>Lifting Supervisors certificate.</li> <li>Rigger/Banksman certification.</li> <li>Recognised train the trainer certificate</li> <li>Minimum of 7 years’ experience in health and safety, with 3+ years in a leadership role.</li> <li>Experience in transport, lifting operations, and training delivery.</li> <li>Experience in delivering training across multiple skill levels.</li> <li>Preferred: experience in OOG/heavy transport and lifting operations.</li> <li>Working knowledge of safety management system applications</li> <li>Passionate about Health & Safety.</li> <li>Strong operational and leadership skills.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficiency in continuous improvement methodologies.</li> <li>Skilled in stakeholder management and KPI development</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>     <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>

<div><br></div><div><strong>NextGen Industrial Projects Trainee (MEA)</strong></div> <p><strong>Graduate Program 2027</strong></p> <p><strong>Location: Dubai</strong></p> <p><strong>Who is DHL Industrial Projects?</strong></p> <p><strong>DHL Industrial Projects:</strong> DHL Industrial Projects (IP) is part of <a href="https://www.dhl.com/us-en/home/global-forwarding.html">DHL Global Forwarding </a>(DGF) Integrated Solutions and is a global project logistics specialist delivering integrated heavy lift and project cargo solutions across a wide range of sectors.</p> <p>With over 750 multimodal project logistics professionals across 50 countries, we engineer and execute complex transport solutions, from single OOG shipments to large scale capital projects, managing the full lifecycle from origin pick up to final site delivery.</p> <p>Backed by the strength of the wider DHL Global Forwarding organization, we combine technical expertise, global reach, and a culture of Safety Excellence to deliver reliable and innovative transport solutions worldwide.</p> <p><strong>Why choose our program?</strong></p> <p>Joining our program will launch an exciting and rewarding career within Industrial Projects. You will have opportunities to enhance your skills across different facets of our business. With the extensive experience you would have gained, we want you to contribute to innovative solutions for our customers and shape the future of IP.</p> <p>To achieve this, you will be placed on up to 10 different functional assignments for 3 months each. The foundational assignments, consisting of Operations, Pricing, and Commercial, cover the foundations of our business.</p> <p>The specialization assignments, comprising of Digital, FCL Procurement, Chartering & Vessel Operation, Controlling & Finance, Ocean Freight, Hub Operations, Digital, and Health Safety & Environment, enable you to further specialize in different functional domains.</p> <p>Your professional development is also important to us. You will be mentored by a senior leader within IP, providing you with guidance and feedback and helping you to plan your career. Beyond the company, you will also have unique opportunities to build your professional network, such as participating in customer engagements and attending leading industry conferences, paving the way to a bright future in the industry.</p> <p><strong>What we look for:</strong></p> <ul> <li>Excellent academic records in a relevant degree, including business/international business, supply chain, logistics, and engineering (GPA 3.0 minimum preferred) or 2 years of relevant working experience, or military background.</li> <li>Strong English communication skills (oral and written); an additional language will be beneficial.</li> <li>Extra-curricular activities demonstrating strong team/leadership experience, and ability to work collaboratively with colleagues and customers.</li> <li>Adaptable to changing working environments and sensitive to diverse working teams.</li> <li>Inquisitive, willing to learn and accept new challenges and responsibilities; motivated towards career growth, learning, and development.</li> <li>Willing to participate in a “hands-on” work environment, self-motivated with a can-do attitude, strong work ethic and entrepreneurial spirit.</li> <li>Full mobility and willingness to travel and stay in foreign countries during multiple placements abroad.</li> </ul> <p><strong>What do we offer:</strong></p> <ul> <li>Competitive compensation and benefits, including Health Insurance, employee discount plans, wellness programs and resources, and more!</li> <li>All flights and accommodation paid for your international placements.</li> <li>A unique opportunity to explore the world of project logistics across the globe.</li> <li>Management mentor, providing regular performance feedback and career planning.</li> <li>Training curriculum to equip you with the necessary skills and knowledge.</li> <li>Permanent role within IP at the end of the program, subject to suitable vacancies and in line with the established selection process for the role.</li> <li>Long-term global career opportunities.</li> <li>Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.</li> <li>Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment.</li> <li>Positive work environment: Our <strong>TOP EMPLOYER prestigious certification</strong>attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees</li> </ul>   <p><strong>What are you waiting for?</strong></p> <p>To be considered for a place on the NextGen IP International Graduate Program, simply apply with a cover letter outlining your experience and suitability for the program and enclose a copy of your CV.</p>   <p><strong>Are you curious to learn more about us? </strong></p> <p>Our official website: (<a href="https://www.dhl.com/us-en/home/global-forwarding/products-and-solutions/dhl-industrial-projects.html">DHL Industrial Projects - DHL Global Forwarding</a>)</p> <p>Check out our business updates and culture: <a href="https://de.linkedin.com/company/dhl-global-forwarding">LinkedIn</a>/ <a href="https://www.instagram.com/dhl_globalforwarding/?hl=en">Instagram </a>/ <a href="http://www.facebook.com/dhlconsulting">Facebook</a> & <a href="https://twitter.com/dhl_forwarding?lang=en#::text=DHL Global Forwarding (@dhl_forwarding) / X">X</a></p>   <p><strong>YOUR FUTURE, DELIVERED.</strong>   </p> <h1> </h1>

<div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning</em> <strong>-DHL Global Forwarding</strong> has an opening for a <strong>Warehouse Operative</strong> in <strong>Dubai, United Arab Emirates. </strong>Support administration of warehouse and manual handling plans and processes to provide smooth operations for forklift operations, material handling and ground operations activities including movement, storage and inventory control; stacking, loading or unloading materials, finished goods, tools; packaging of materials and maintenance of existing inventories in line with the business strategy and requirements, corporate guidelines and policies.</p> <p>Join us in connecting people and improving lives!</p>   <p><strong>In this Warehouse Operative position </strong></p> <ul> <li>Under supervision receive goods, accurately sort, label and store goods ensuring optimization of warehouse space</li> <li>Under supervision verify items against the record of shipment, and inspect condition for damages/ defects, update received and shipped items according to established procedures</li> <li>Ensure proper routing of materials is maintained while transporting the materials between departments</li> <li>Verify and pack items for shipment according to specifications and the applicable transportation method</li> <li>Comply with established procedures to maintain and log the movement of incoming and outgoing materials and products</li> <li>Perform order fulfilment based on customer requirements</li> <li>Retrieve stored information, place orders or respond to enquiries such as inventory levels or delivery schedules</li> <li>Resolve recurring issues faced during delivery as per defined processes, systems and methods</li> <li>Undertake generally repetitive tasks related to movement, tools, and packaging (e.g. pickers and packers)</li> <li>Pack items for shipment according to specifications</li> <li>Under supervision receive goods, scan and verify items against the shipment record</li> <li>Undertake generally repetitive tasks to consolidate transshipment and sorting activities (e.g. within sorting centers)</li> <li>Under supervision support operate gas or electric powered forklift truck to move, stack, stage, load or unload materials, parts, finished goods, etc. and may use a hi-rise to load items in storage racks</li> <li>Verify and process applicable documentation during package/ freight pick-up or arrival at warehouse</li> <li>Under supervision operate a scanner to process all incoming and outgoing shipments</li> <li>Comply with established procedures to arrange daily pick-up schedules and dispatch pick-up delivery information in a timely and efficient manner</li> <li>Ensure forklifts and equipment are properly checked, used and maintained on a daily basis</li> <li>Support general admin tasks related to shipment processing and documentation, sending status information and accepting/ securing over-the-counter payments</li> <li>Answer basic queries from customer service and sales for shipment tracking and resolve issues related to misplaced shipments</li> <li>Stay updated with the methods of use of all equipment and obtain related certifications for loading, unloading and material handling equipment</li> </ul> <p><strong>Stakeholders</strong></p> <ul> <li>Explain facts, practices, policies, etc. to others within the organization adhering to narrowly defined procedures, standards and guidelines</li> <li>Support and interact primarily with colleagues of own team</li> <li>Communicate information that requires some explanation or interpretation</li> <li>Address task-related issues appropriately to maintain work relationships</li> </ul> <p><strong>Management Responsibility</strong></p> <ul> <li>Individual contributor without direct responsibility for leading others</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <p><strong>Education Level</strong></p> <ul> <li>Vocational/Specialized/Technical/Certification</li> </ul> <p><strong>Experience Level</strong></p> <ul> <li>Less than 2 years</li> </ul>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision:      </strong>The Logistics Company for the World.</p> <p><strong>Our Mission:    </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose:   </strong>Connecting People, improving lives.<br> <strong>Our Values:     </strong>Respect & Results<br> <strong>Our Goals:       </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>  </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> BE AN ESSENTIAL PART OF EVERYDAY LIFE<br>DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfillment and distribution. At DHL Supply Chain we are committed to looking after tomorrow &amp; today with our Environment, Social, and Governance (ESG) strategy.<br>So what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.<br>We are offering an exciting opportunity for the position of Senior Solutions Design Manager Europe &amp; MEA – Warehouse Design. In this position you will play a crucial role to lead and strategize complex warehouse design projects across our Europe &amp; MEA countries and clusters. You will collaborate closely with our commercial team to understand customer requirements and co-develop impactful technical solutions where you can showcase your expertise, drive customer success, and shape the future of warehouse design!<br>*This is an individual contributor role. <br>What will your responsibilities be?<br><ul><li>Develop and design high technical/commercial warehouse solutions together with the project team</li><li>Model scenarios of current and future operational solutions, and present and advise alternative cost-benefit analysis and value models</li><li>Advise the customer in new and innovative solutions which address the customer's needs and demonstrate clear solution fit</li><li>Support the development of a commercial framework for your proposed innovative solution with Business Development &amp; Key Account Managers in order to achieve DSC's growth, contract retention, and continuous improvement objectives.</li><li>Learn, grow, and become the driver of sustainability and innovation for our customers</li></ul><br>You won’t find another Senior Solutions Design Manager Europe &amp; MEA – Warehouse Design position like the one you’ll find with DHL Supply Chain. Now, here’s what we need from you:<br><ul><li>5 to 8 years experience in logistics or end-to-end supply chain</li><li>Previous exposure to modeling and designing of complex warehousing solutions or domestic transport network, logistics/site operations, etc.</li><li>Previous experience/knowledge in project management within supply chain environment</li><li>Advanced knowledge in data analysis using Excel</li><li>Excellent communication and interpersonal skills with the ability to manage and influence key stakeholders</li><li>Ability to work successfully in a complex and international environment, meet deadlines, and prioritize tasks</li><li>A master’s degree in (or with a focus on) Supply Chain Management, Logistics, or Industrial Engineering</li><li>English fluency at business level</li></ul><br>What can you bring as a plus?<br><ul><li>Experience in technical sales</li><li>Good understanding of all solutions design tools, techniques, and procedures</li><li>Proficiency in AutoCAD, CAD, SketchUp or similar tools</li><li>Warehouse Automation</li></ul><br>What do we offer?<br><ul><li>Full-time position with flexible working time</li><li>Hybrid working environment</li><li>Competitive salary package in the logistics provider sector</li><li>Great career and personal development opportunities within the whole multi-national DHL organization and within the Solutions Design department, depending on the competencies and career aspirations of our Solutions Designers</li><li>Work in a supportive, internationally diverse team in a multicultural environment</li><li>Exposure to suppliers and key players in the logistics industry</li><li>Other local employee benefits</li></ul><br>We are looking forward to receiving your application. <br><br> </div>

<p><strong>TODAY, YOU’RE STIMULATING THE WAY A CUSTOMER SUCCEEDS.</strong> </p> <p><strong>TOMORROW, YOU’RE SHAPING THE WAY THE WORLD WORKS.</strong> </p> <p>At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. </p> <p>DHL’s Customer Solutions & Innovations (CSI) is a global dedicated organization which simplifies the DHL customer experience by providing a single customer interface and developing innovative industry-tailored solutions for DHL’s largest global customers. Come discover the unique, international spirit of DHL where your commitment is recognized and rewarded.  <br> </p> <p><strong>Global Customer Director (d/f/m) - DHL CSI Energy Sector</strong> </p> <ul> <li>CSI Sector / Function: Energy</li> <li>Contract Type: Permanent</li> <li>Employment Type: Full-time</li> <li>Work Mode: Hybrid</li> <li>Location: flexible within EU, the Middle East and the United States</li> <li>Recruiting Contact: CSI Recruiting Team <a href="mailto:recruiting.dpbh@dhl.com">recruiting.dpbh@dhl.com</a></li> </ul> <p><em><strong>We welcome applications from a diverse talent pool. Relocation support will be reviewed individually; however, due to business and immigration considerations, preference is generally given to candidates already residing and authorized to work in the respective region of the role.</strong></em></p> <div> </div> <div> <p>The Global Customer Director (d/f/m) plays a key role within DHL CSI’s Energy sector, supporting an industry that is undergoing significant transformation while continuing to evolve in a rapidly changing global environment. Building on DHL’s proven track record in the sector, the role strengthens strategic customer partnerships and delivers tailored, safe, compliant, reliable, and innovative logistics solutions that support customers across the energy value chain, including the growing renewable energy landscape.</p> <p>The position is responsible for the global development of two accounts, building customer value through strong relationships and aligned strategies that further DHL’s existing partnerships and drive sustained profitable growth. Acting as a trusted partner to the customer and a key commercial leader within DHL, the role translates customer needs into long-term business opportunities, coordinates cross-divisional engagement, and helps deliver efficient, future-ready supply chain solutions. </p> <p><strong>What’s your role:</strong></p>   <ul> <li><strong>Strategic Customer Engagement & Planning</strong></li> <ul> <li>Lead strategic customer dialogues with global decision-makers to identify customers' business objectives, supply chain requirements & challenges</li> <li>Create future opportunities by translating customer needs & business trends into potential solutions</li> <li>Link senior DHL executives with account counterparts at board or senior management level</li> </ul> <li>  <strong>Relationship & Opportunity Development</strong></li> <ul> <li>Position yourself as a strategic resource in a way that senior customer management seeks advice on high-impact topics</li> <li>Proactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilities</li> <li>Manage the renewal agenda in a proactive manner at a global and regional level</li> </ul> <li>  <strong>Preparing, Winning & Implementing the Deal</strong></li> <ul> <li>Create and present high complexity solutions to customer demonstrating clear business & solution fit</li> <li>Ensure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI</li> <li>Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer</li> </ul> <li>  <strong>Service Management & Account Maintenance</strong></li> <ul> <li>Act as key contact for customer and channel the communication to  account teams and DHL internal functions</li> <li>Support effective Customer Satisfaction Survey (CSS) process & drive follow-up activities to increase customer satisfaction year-on-year</li> </ul> <li>  <strong>Strategic Thinking & Targeting</strong></li> <ul> <li>Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the same</li> <li>Proactively identify best fit opportunities for DHL across regions/products/solution</li> </ul> <li>  <strong>Selling & Influencing</strong></li> <ul> <li>Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledge</li> <li>Develop proposals that adhere to internal guidelines & commercial standards          </li> <li>Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporate knowledge of competitors’ position</li> </ul> <li>  <strong>Developing Commercially Viable & Innovative Solutions</strong></li> <ul> <li>Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisions</li> <li>Engage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and external                        </li> <li>Understand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment</li> </ul> <li>  <strong>Working Across the Business</strong></li> <ul> <li>Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale</li> <li>Involve relevant CSI & divisional key stakeholders & secure buy-in & support for CDP, solution offering and implementation</li> </ul> </ul>   </div> <div> <p><strong>What we’re Looking For:</strong> </p> <ul> <li><strong>Industry Expertise</strong>: 10–12 years of experience in the logistics industry, service industry, Energy sector, or working directly with strategic customers, including extensive knowledge of logistics requirements within the Renewable Energy industry.</li> <li><strong>Commercial Leadership Experience:</strong> 7–10 years of commercial management experience with a demonstrated ability to drive growth, manage strategic accounts, and deliver commercially successful customer outcomes.</li> <li><strong>DHL & Global Business Experience</strong>: Minimum 5 years of experience working with one or more DHL divisions within a regional or global environment.</li> <li><strong>Consultative Selling at Executive Level:</strong> At least 5 years of experience in consultative selling and influencing board-level stakeholders within international organizations.</li> <li><strong>Solution Design & Operational Excellence:</strong> Experience in solution design, operations, performance management, and project management, with the ability to translate customer requirements into value-adding solutions.</li> <li><strong>Analytical & Strategic Thinking:</strong> Excellent analytical and problem-solving skills combined with a structured work approach and strong commercial judgment.</li> <li><strong>Communication & Executive Presence:</strong> Excellent presentation and facilitation skills with the ability to engage, influence, and lead discussions at board and senior management level.</li> <li><strong>Leadership & Collaboration:</strong> Ability to lead and influence without formal authority, work independently and collaboratively, and manage virtual teams across global locations.</li> <li><strong>International Mindset & Adaptability:</strong> International exposure and cultural sensitivity, willingness to undertake extensive international travel, and the ability to perform effectively in changing and uncertain environments.</li> <li><strong>Education & Language Skills:</strong> University degree in Business, Logistics, or a related field; excellent business English communication and writing skills are required; business fluent Arabic language skills are beneficial</li> </ul>   <p><strong>What’s in it for you:</strong></p>   <ul> <li><strong>Lead Two of DHL’s Most Strategic Energy Accounts:</strong> Take ownership of the relationship and growth agenda for two globally significant customers within DHL’s Energy sector portfolio.</li> <li><strong>Influence at Executive & Board Level: </strong>Build trusted relationships with senior decision-makers and engage directly with customer leadership, shaping strategic discussions and long-term partnership development.</li> <li><strong>Drive Global Growth & Cross-Divisional Collaboration: </strong>Work across DHL’s regions and business units to identify opportunities, develop integrated solutions, and create tangible commercial impact on a global scale.</li> <li><strong>Shape Innovative Logistics Solutions:</strong> Partner with customers and internal experts to design forward-looking, value-driven supply chain solutions that address complex business challenges.</li> <li><strong>Be Part of THE Logistics Company for the World:</strong> Leverage DHL’s global reach, sector expertise, and collaborative culture while contributing to the success of some of the world’s most important energy customers. </li> </ul> <br> <p><strong>Interested in this opportunity?</strong></p> <p>Find out more about us on <a href="https://connect.dpdhl.com/content/page/5f55042a275f261ad9b7c589">SmartConnect</a> and learn how CSI is <a href="https://www.dhl.com/de-en/home/innovation-in-logistics.html">driving innovation in logistics</a> and dive into <a href="https://www.dhl.com/at-en/home/specialized-industry-capabilities.html">DHL Specialized Industry Capabilities</a>.</p> <p><br>If you have any questions regarding the job, please feel free to reach out to recruiting.dpbh@dhl.com. Submit your application in English including your CV, cover letter, academic records, and your reference letters (if applicable).</p> <p>Apply now! We are looking forward to your application!</p> <br> <p>As an equal opportunity employer, we welcome applications from everyone. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.</p> <p><strong>We are looking forward to your application.</strong></p> <p><strong>CONNECTING PEOPLE. IMPROVING LIVES.</strong></p> </div>

<div>BE AN ESSENTIAL PART OF EVERYDAY LIFE</div><div><br></div><div>DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfillment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.</div><div><br></div><div>So what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.</div><div><br></div><div>We are offering an exciting opportunity for the position of Senior Solutions Design Manager Europe & MEA – Warehouse Design. In this position you will play a crucial role to lead and strategize complex warehouse design projects across our Europe & MEA countries and clusters. You will collaborate closely with our commercial team to understand customer requirements and co-develop impactful technical solutions where you can showcase your expertise, drive customer success, and shape the future of warehouse design!</div><div><br></div><div>*This is an individual contributor role. </div><div><br></div><div>What will your responsibilities be?</div><div><br></div><div><ul><li>Develop and design high technical/commercial warehouse solutions together with the project team</li><li>Model scenarios of current and future operational solutions, and present and advise alternative cost-benefit analysis and value models</li><li>Advise the customer in new and innovative solutions which address the customer's needs and demonstrate clear solution fit</li><li>Support the development of a commercial framework for your proposed innovative solution with Business Development & Key Account Managers in order to achieve DSC's growth, contract retention, and continuous improvement objectives.</li><li>Learn, grow, and become the driver of sustainability and innovation for our customers</li></ul></div><div><br></div><div>You won’t find another Senior Solutions Design Manager Europe & MEA – Warehouse Design position like the one you’ll find with DHL Supply Chain. Now, here’s what we need from you:</div><div><br></div><div><ul><li>5 to 8 years experience in logistics or end-to-end supply chain</li><li>Previous exposure to modeling and designing of complex warehousing solutions or domestic transport network, logistics/site operations, etc.</li><li>Previous experience/knowledge in project management within supply chain environment</li><li>Advanced knowledge in data analysis using Excel</li><li>Excellent communication and interpersonal skills with the ability to manage and influence key stakeholders</li><li>Ability to work successfully in a complex and international environment, meet deadlines, and prioritize tasks</li><li>A master’s degree in (or with a focus on) Supply Chain Management, Logistics, or Industrial Engineering</li><li>English fluency at business level</li></ul></div><div><br></div><div>What can you bring as a plus?</div><div><br></div><div><ul><li>Experience in technical sales</li><li>Good understanding of all solutions design tools, techniques, and procedures</li><li>Proficiency in AutoCAD, CAD, SketchUp or similar tools</li><li>Warehouse Automation</li></ul></div><div><br></div><div>What do we offer?</div><div><br></div><div><ul><li>Full-time position with flexible working time</li><li>Hybrid working environment</li><li>Competitive salary package in the logistics provider sector</li><li>Great career and personal development opportunities within the whole multi-national DHL organization and within the Solutions Design department, depending on the competencies and career aspirations of our Solutions Designers</li><li>Work in a supportive, internationally diverse team in a multicultural environment</li><li>Exposure to suppliers and key players in the logistics industry</li><li>Other local employee benefits</li></ul></div><div><br></div><div>We are looking forward to receiving your application. <br></div>

<div><br></div><p><strong>Join us at Hillebrand Gori – a company of DHL Global Forwarding</strong></p> <p>Are you passionate about shipping, beverages, innovation and exceptional customer service? Hillebrand Gori is the beer, wine, and spirits logistics powerhouse of the DHL Group. We go beyond moving containers, we connect people with products they love.</p> <p>With a global reach across the Americas, Asia Pacific, Europe and Middle East & Africa, we are one of the most renowned beverage logistics company in the world. Start your career with our amazing team! Learn more about us: <a href="https://www.hillebrandgori.com/">https://www.hillebrandgori.com/</a></p>   <p><strong>Hillebrand Gori is looking for an Operation Intern.</strong></p> <p><u>In this Operation Intern position</u></p> <ul> <li>Receive and enter orders in FLOW (ERP/ tracking & tracing data system). Update system timely for transshipments & arrivals.</li> <li>Ensure timely shipping is arranged in accordance with customers requested RDS, RDD & mode /equipment type.</li> <li>Handle Full set of Shipping Documents. Check correspondence of BLs, shipping invoices, packing list, COO Etc.  Ensure documents are correct and provided on time to clearance agents & customers.</li> <li>Coordinate timely import & export customs clearance & deliveries.</li> <li>Coordinate with Sales dept. & export offices the timely quotation sent to customer prior shipping.</li> <li>Ensure actual invoices from vendors & invoices to customers correspond to quotations. Responsible for costs & invoices booked properly and timely in the Financial Files.</li> <li>Maintaining paper file: print file control sheet, keeping copies of shipping docs, orders, quotations, invoices from vendors, invoices to customers, important correspondence.</li> <li>For export shipments: researching and planning the most appropriate route for a shipment taking in to account the cost, transit time and security. Obtaining, checking and preparing documentation to meet customs requirements, packing specifications, and compliance with overseas countries' regulations;</li> <li>Working closely with customers, HG export offices and third parties to ensure smooth operations to deadlines;</li> <li>Provide excellent customer service<strong>.</strong></li> <li>Maintaining current knowledge of relevant legislation, Carrier’s route changes, political situations and other factors that could affect the movement of freight.</li> <li>Shipping documents review: check that data on the shipping invoices, BLs and packing lists are corresponding to each other.</li> </ul>       <p><strong>Qualifications & Key Requirements:</strong></p> <ul> <li>Knowledge of shipping paperwork required for import & export of sea / air shipments.</li> <li>Knowledge of international Freight Forwarding, FCL/ LCL and <strong>Incoterms</strong></li> <li>Computer skills (MS office; Knowledge of tracking & tracing system would be great advantage)</li> <li>Excellent communication and customer service skills</li> <li>2+ years’ experience in freight forwarding industry an advantage</li> <li>Hardworking, fast learner, disciplined & ready to become integral part of our dynamic team.</li> </ul>

<div><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><p><em>Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning</em> <em>., </em><strong>- DHL Global Forwarding</strong> has an opening for a <strong>Warehouse Assistant II </strong>in<strong> Dubai, United Arab Emirates. </strong>Support administration of warehouse and manual handling plans and processes to provide smooth operations for forklift operations, material handling and ground operations activities including movement, storage and inventory control; stacking, loading or unloading materials, finished goods, tools; packaging of materials and maintenance of existing inventories in line with the business strategy and requirements, corporate guidelines and policies</p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this Warehouse Assistant II position</strong></p> <ul><li>Under supervision receive goods, accurately sort, label and store goods ensuring optimization of warehouse space</li><li>Under supervision verify items against the record of shipment, and inspect condition for damages/ defects, update received and shipped items according to established procedures</li><li>Ensure proper routing of materials is maintained while transporting the materials between departments</li><li>Verify and pack items for shipment according to specifications and the applicable transportation method</li><li>Comply with established procedures to maintain and log the movement of incoming and outgoing materials and products</li><li>Perform order fulfilment based on customer requirements</li><li>Retrieve stored information, place orders or respond to enquiries such as inventory levels or delivery schedules</li><li>Resolve recurring issues faced during delivery as per defined processes, systems and methods</li><li>Undertake generally repetitive tasks related to movement, tools, and packaging (e.g. pickers and packers)</li><li>Pack items for shipment according to specifications</li><li>Under supervision receive goods, scan and verify items against the shipment record</li><li>Undertake generally repetitive tasks to consolidate transshipment and sorting activities (e.g. within sorting centers)</li><li>Under supervision support operate gas or electric powered forklift truck to move, stack, stage, load or unload materials, parts, finished goods, etc. and may use a hi-rise to load items in storage racks</li><li>Verify and process applicable documentation during package/ freight pick-up or arrival at warehouse</li><li>Under supervision operate a scanner to process all incoming and outgoing shipments</li><li>Comply with established procedures to arrange daily pick-up schedules and dispatch pick-up delivery information in a timely and efficient manner</li><li>Ensure forklifts and equipment are properly checked, used and maintained on a daily basis</li><li>Support general admin tasks related to shipment processing and documentation, sending status information and accepting/ securing over-the-counter payments</li><li>Answer basic queries from customer service and sales for shipment tracking and resolve issues related to misplaced shipments</li><li>Stay updated with the methods of use of all equipment and obtain related certifications for loading, unloading and material handling equipment</li></ul><p><strong>Stakeholders:</strong>  </p><ul><li>Explain facts, practices, policies, etc. to others within the organization adhering to narrowly defined procedures, standards and guidelines</li><li>Support and interact primarily with colleagues of own team</li><li>Communicate information that requires some explanation or interpretation</li><li>Address task-related issues appropriately to maintain work relationships</li></ul><p><strong>Management Responsibility</strong></p><ul><li>Individual contributor without direct responsibility for leading others</li></ul><p><strong>Now, here is what we need from you!</strong></p><table><tbody><tr><td><p><strong>Education Level</strong></p></td></tr><tr><td><p>·       Vocational/Specialized/Technical/Certification</p></td></tr><tr><td> </td></tr><tr><td><p><strong>Experience Level</strong></p></td></tr><tr><td><p>·       less than 2 years</p></td></tr></tbody></table> <p><strong>We offer:</strong></p><ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li><li>Possible further career development</li><li>Competitive salary</li></ul><p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul><li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li><li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li><li>The <strong>best solutions</strong> and <strong>best customer service</strong></li></ul> <p><strong>Our Vision:      </strong>The Logistics Company for the World.</p><p><strong>Our Mission:    </strong>Excellence. Simply Delivered.<br><strong>Our Purpose:   </strong>Connecting People, improving lives.<br><strong>Our Values:     </strong>Respect & Results<br><strong>Our Goals:       </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</em></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><strong>Who turns technology into business transformation? You do.</strong><strong>- <br></strong><strong>DHL Global Forwarding</strong> is looking for an exceptional <strong>Head of IT &amp; BPO - Gulf</strong> to lead the next phase of our digital transformation journey across the region, based in <strong>Dubai, United Arab Emirates.</strong></p><br><br> <p>In this pivotal leadership role, you will shape and execute the Gulf cluster IT strategy, ensuring technology investments, systems innovation, and business process excellence directly support our growth ambitions and operational priorities. You will act as a strategic partner to the business, driving the delivery of modern applications, infrastructure, and integrated technology solutions that enable sustainable competitive advantage.</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this Head of IT &amp; BPO - Gulf position,</strong></p><br><br> <ul> <li>Contribute to develop IT strategy in line with business strategy and objectives, corporate guidelines and policies.</li> <li>Ensure design and implementation of IT plans, roadmaps and migration strategy for IT platform/ infrastructure and applications.</li> <li>Prepare plans and control delivery of complex projects covering multiple aspects of IT platform/ infrastructure including analysis, development and administration of IT systems software, hardware and databases.</li> <li>Oversee the delivery of agreed programs and projects within quality, time, cost and business constraints.</li> <li>Lead digitalization priorities for all core operational systems and customer facing applications in country.</li> <li>Balancing understanding for IT-systems and related constraints whilst understanding our business priorities and ensuring needs of “end users” are met in pragmatic and cost-effective manner . Keeping in mind the IRR &amp; SE priorities for the region.</li> <li>Close collaboration with regional BuIT/BPO/Ops counter parts and country super users to run an excellent business process management system harmonizing where possible between the regions.</li> <li>Study issues, determine opportunities and introduce best practices for IT_BPO focusing on increasing effectiveness and efficiency.</li> <li>Develop a culture of quality, service excellence and continuous improvement.</li> <li>Lead teams of IT managers and Digitalization experts.</li> <li>Ensure appropriate talent selection, organization and leadership for major areas of the sub-region.</li> <li>Develop a team spirit of effectiveness in the team.</li> </ul> <p><strong>Now, here is what we need from you!</strong></p><br><br> <p><strong>Experience</strong></p><br><br> <ul> <li><span>Minimum 10 years of progressive leadership experience in IT, Digital Transformation, Business Process Optimization, or Technology Management within a complex, multinational environment.</span></li> <li>Good Knowledge of different realities in the MEA region</li> <li>Exposure and knowledge of the Global DGF entity</li> </ul> <p><strong>Education</strong></p><br><br> <ul> <li>Bachelor Degree or Higher in Information management or general management</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br><strong>Our Purpose: </strong>Connecting People, improving lives.<br><strong>Our Values: </strong>Respect &amp; Results<br><strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <br><br> </div>

<div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><strong>Who turns technology into business transformation? You do.</strong><strong>- <br><br></strong><strong>DHL Global Forwarding</strong> is looking for an exceptional <strong>Head of IT & BPO - Gulf</strong> to lead the next phase of our digital transformation journey across the region, based in <strong>Dubai, United Arab Emirates.</strong></p> <p>In this pivotal leadership role, you will shape and execute the Gulf cluster IT strategy, ensuring technology investments, systems innovation, and business process excellence directly support our growth ambitions and operational priorities. You will act as a strategic partner to the business, driving the delivery of modern applications, infrastructure, and integrated technology solutions that enable sustainable competitive advantage.</p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this Head of IT & BPO - Gulf position,</strong></p> <ul> <li>Contribute to develop IT strategy in line with business strategy and objectives, corporate guidelines and policies.</li> <li>Ensure design and implementation of IT plans, roadmaps and migration strategy for IT platform/ infrastructure and applications.</li> <li>Prepare plans and control delivery of complex projects covering multiple aspects of IT platform/ infrastructure including analysis, development and administration of IT systems software, hardware and databases.</li> <li>Oversee the delivery of agreed programs and projects within quality, time, cost and business constraints.</li> <li>Lead digitalization priorities for all core operational systems and customer facing applications in country.</li> <li>Balancing understanding for IT-systems and related constraints whilst understanding our business priorities and ensuring needs of “end users” are met in pragmatic and cost-effective manner . Keeping in mind the IRR & SE priorities for the region.</li> <li>Close collaboration with regional BuIT/BPO/Ops counter parts and country super users to run an excellent business process management system harmonizing where possible between the regions.</li> <li>Study issues, determine opportunities and introduce best practices for IT_BPO focusing on increasing effectiveness and efficiency.</li> <li>Develop a culture of quality, service excellence and continuous improvement.</li> <li>Lead teams of IT managers and Digitalization experts.</li> <li>Ensure appropriate talent selection, organization and leadership for major areas of the sub-region.</li> <li>Develop a team spirit of effectiveness in the team.</li> </ul> <p><strong>Now, here is what we need from you!</strong></p>   <p><strong>Experience</strong></p> <ul> <li><span data-teams="true">Minimum 10 years of progressive leadership experience in IT, Digital Transformation, Business Process Optimization, or Technology Management within a complex, multinational environment.</span></li> <li>Good Knowledge of different realities in the MEA region</li> <li>Exposure and knowledge of the Global DGF entity</li> </ul> <p><strong>Education</strong></p> <ul> <li>Bachelor Degree or Higher in Information management or general management</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision:      </strong>The Logistics Company for the World.</p> <p><strong>Our Mission:    </strong>Excellence. Simply Delivered.<br><strong>Our Purpose:   </strong>Connecting People, improving lives.<br><strong>Our Values:     </strong>Respect & Results<br><strong>Our Goals:       </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>  </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>JOB OVERVIEW</strong><br>The Service Point Advisor is responsible for answering customer inquiries both over the phone and across the counter, ensure that collection and deliveries of shipments are processed as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external. The Advisor is also responsible in helping to achieve revenue targets through effectively promoting and selling DHL’s products and value-added services.<br><strong>MAIN RESPONSIBILITIES</strong><br>•Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner<br>•Ensure that a high level of professional rapport is developed and maintained with all customers<br>•Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required<br>•Maintain proactive work processes to ensure teamwork, shuttle procedures and overall base performance is achieved<br>•Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action<br>•Follow customer service procedures as outlined in the manual to comply with the ISO procedures and safe working practices<br>•Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times<br>•Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly<br>•Process all shipments accepted at the counter accurately and enter relevant data so as to ensure perfect airwaybills thus offering DHL’s most suitable service to the customer<br>•Promote and sell DHL’s value-added services such as Insurance, Import Express and TDD and participate actively in the Sales Lead programme to contribute to the country revenue<br>•Highlight opportunities and suggest solutions to improve DHL’s procedures, technology and service so that DHL can provide continuously universally high level of service to all customers<br>•Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit<br>•Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction with minimal intervention of team leaders<br>•Ensure all shipments are manifested by end of each shift and also ensure all documents and invoices pertaining to WPX shipments are imaged for quicker clearance at destination- CIA<br>•Keep record of the supplies and also the float money and submit to accounts a cash summary of the total cash sales at the end of each day. The cash summary report needs to be reconciled for the cash collected for the shipments delivered (TCPC or IMPEX) or accepted at the counter<br>•Provide follow up for the call centre Advisors during off hours by tracking and tracing shipments in adherence to DHL’s network trace standards<br><strong>EDUCATION / EXPERIENCE / QUALIFICATION REQUIREMENTS</strong><br>•Excellent verbal communication skills and interpersonal style<br>•Excellent personal presentation, grooming and hygiene<br>•Excellent organisational skills, including ability to prioritise workload<br>•Ability to effectively contribute as a team member as part of a busy team<br>•Proven ability to work under pressure in a fast paced, time sensitive environment<br>•Demonstrated ability to use initiative/judgement to solve job related issues<br>•Good understanding of DHL Network<br>•Strong problem solving capability<br>•Desire to get the job done<br>•Passion to provide excellent Customer Service<br>•Right first time philosophy<br>•Sound educational back ground with knowledge of the Service Industry, an added advantage<br>•Working knowledge of Microsoft Word, Excel and Power Point.<br>•Good oral and written communication skills in English<br>•Self motivated individual capable of taking ownership and working independently<br>•Tolerance for stress in a fast paced working environment.<br>•Adheres to policies and procedures<br>•Possesses good relationship building and interpersonal skills<br><br> </div>

<div><div><strong>JOB OVERVIEW</strong></div><div><br></div><div>The Service Point Advisor is responsible for answering customer inquiries both over the phone and across the counter, ensure that collection and deliveries of shipments are processed as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external. The Advisor is also responsible in helping to achieve revenue targets through effectively promoting and selling DHL’s products and value-added services.</div><div><br></div><br><div><div><strong>MAIN RESPONSIBILITIES</strong></div><div><br></div><div>•<span ></span>Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</div><div>•<span ></span>Ensure that a high level of professional rapport is developed and maintained with all customers</div><div>•<span ></span>Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required</div><div>•<span ></span>Maintain proactive work processes to ensure teamwork, shuttle procedures and overall base performance is achieved</div><div>•<span ></span>Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action</div><div>•<span ></span>Follow customer service procedures as outlined in the manual to comply with the ISO procedures and safe working practices</div><div>•<span ></span>Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times</div><div>•<span ></span>Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly</div><div>•<span ></span>Process all shipments accepted at the counter accurately and enter relevant data so as to ensure perfect airwaybills thus offering DHL’s most suitable service to the customer</div><div>•<span ></span>Promote and sell DHL’s value-added services such as Insurance, Import Express and TDD and participate actively in the Sales Lead programme to contribute to the country revenue</div><div>•<span ></span>Highlight opportunities and suggest solutions to improve DHL’s procedures, technology and service so that DHL can provide continuously universally high level of service to all customers</div><div>•<span ></span>Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit</div><div>•<span ></span>Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction with minimal intervention of team leaders</div><div>•<span ></span>Ensure all shipments are manifested by end of each shift and also ensure all documents and invoices pertaining to WPX shipments are imaged for quicker clearance at destination- CIA</div><div>•<span ></span>Keep record of the supplies and also the float money and submit to accounts a cash summary of the total cash sales at the end of each day. The cash summary report needs to be reconciled for the cash collected for the shipments delivered (TCPC or IMPEX) or accepted at the counter</div><div>•<span ></span>Provide follow up for the call centre Advisors during off hours by tracking and tracing shipments in adherence to DHL’s network trace standards</div></div><div><br></div><div><br></div><div><div><strong>EDUCATION / EXPERIENCE / QUALIFICATION REQUIREMENTS</strong></div><div><br></div><div>•<span ></span>Excellent verbal communication skills and interpersonal style</div><div>•<span ></span>Excellent personal presentation, grooming and hygiene</div><div>•<span ></span>Excellent organisational skills, including ability to prioritise workload</div><div>•<span ></span>Ability to effectively contribute as a team member as part of a busy team</div><div>•<span ></span>Proven ability to work under pressure in a fast paced, time sensitive environment</div><div>•<span ></span>Demonstrated ability to use initiative/judgement to solve job related issues</div><div>•<span ></span>Good understanding of DHL Network</div><div>•<span ></span>Strong problem solving capability</div><div>•<span ></span>Desire to get the job done</div><div>•<span ></span>Passion to provide excellent Customer Service</div><div>•<span ></span>Right first time philosophy</div><div>•<span ></span>Sound educational back ground with knowledge of the Service Industry, an added advantage</div><div>•<span ></span>Working knowledge of Microsoft Word, Excel and Power Point.</div><div>•<span ></span>Good oral and written communication skills in English</div><div>•<span ></span>Self motivated individual capable of taking ownership and working independently</div><div>•<span ></span>Tolerance for stress in a fast paced working environment.</div><div>•<span ></span>Adheres to policies and procedures</div><div>•<span ></span>Possesses good relationship building and interpersonal skills</div></div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong><u>JOB PURPOSE</u></strong><br><br>To actively manage and coordinate execute and coordinate back office credit administrative tasks while ensuring the accounts receivable is up to date and reconciled with customer and banks in line with credit policies and guidelines<br><strong><u>RESPONSIBILITIES</u></strong><br><br>Customer Business Roles External<br><ul><li>To ensure timely, qualitative and efficient processing of bank receipts, checks and cash transfer, My Bill payment</li><li>To guarantee effective allocation of payments, credit notes and adjustments to customer invoices</li><li>To manage and process customer remittances advices</li><li>To timely investigate payment related queries</li><li>To investigate and resolve un-allocated &amp; un-applied receipts; and contact customer if required</li><li>To execute direct debit, refund, intercompany bacthes as required by collection treatment plans</li></ul><br>Stakeholder Business Roles External &amp; Internal<br><ul><li>To manage dependencies on billing interface</li><li>To manage dependencies on banks </li><li>To manage 3rd party countries relation and, coordinate issues resolution as required</li><li>To manage dependencies with Financial Accounting and Cash &amp; Bankings</li></ul><br><br>Process<br><ul><li>Billing interfaces &amp; exception Handling</li><li>Cash allocation pre-processing</li><li>Receive remittance details for allocation</li><li>Unapplied/unallocated Cash Application Resolution</li><li>Cash allocation processing in AR system</li><li>Checks, draft, bill of exchange processing</li><li>Preparing AR &amp; QH daily / Monthly reports.</li></ul><br><strong><u>REQUIREMENTS</u></strong><br><ul><li>DHL Express is preferred</li><li>Good telephone conversation/handling skills</li><li>Effective communication and conversational skills</li><li>High customer focus and service orientation</li><li>Advanced MS office knowledge</li><li>Previous Credit Admin experience</li></ul><br><br> </div>

<div><strong><font color="#990000">COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY</font></strong></div><div><br></div><div><font face="arial">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.</font></div><div><font face="arial">DHL UAE is the recognized market leader in Express logistics and an Employer of Choice – ranked consistently as Great Place To Work in the UAE for consecutive years since 2015.</font></div><div><font face="arial"><br></font></div><div><font face="arial">Join our team and discover how an international network that’s focused on service, quality and sustainability, is able to connect people and improve lives through </font></div><div><font face="arial">the</font><span > power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, </span></div><div><span >please visit https://careers.dhl.com/global/en </span></div><div><strong><font color="#990000"><br></font></strong></div><div><strong><font color="#990000"><br></font></strong></div><div><strong><font color="#990000">JOB OVERVIEW</font></strong></div><div><strong><font color="#990000"><br></font></strong></div><div>The Cash Application & AR Reporting Executive is responsible for processing and allocating customer payments, managing remittance advice, resolving payment-related queries and unallocated receipts, and supporting accurate, up-to-date accounts receivable records.</div><div><br></div><div><br></div><div><strong><font color="#990000">MAIN RESPONSIBILITIES</font></strong></div><div><ul><li data-section-id="tmemuv" data-start="0" data-end="93">Process bank receipts, cheques, cash transfers and MyBill payments efficiently and on time.<span class="PDq2pG_selectionAnchor"></span> </li> <li data-section-id="18k8722" data-start="94" data-end="165"> Allocate payments, credit notes and adjustments to customer invoices. </li> <li data-section-id="cq3kpx" data-start="166" data-end="214"> Manage and process customer remittance advice. </li> <li data-section-id="4fyujy" data-start="215" data-end="262"> Investigate payment-related queries promptly. </li> <li data-section-id="joyoh6" data-start="263" data-end="360"> Investigate and resolve unallocated and unapplied receipts, contacting customers when required. </li> <li data-section-id="1dbqrt1" data-start="361" data-end="431"> Process direct debits, refunds and intercompany batches as required. </li> <li data-section-id="wbm37l" data-start="432" data-end="510"> Process billing, direct debit, cheque and bank interfaces to the ERP system. </li> <li data-section-id="1wy6v3s" data-start="511" data-end="574"> Manage dependencies relating to billing interfaces and banks. </li> <li data-section-id="1179fue" data-start="575" data-end="645" data-is-last-node=""> Coordinate with third-party countries to resolve issues as required.</li></ul></div><div><br></div><div><font color="#cc0000"><strong>EDUCATION / EXPERIENCE / QUALIFICATION REQUIREMENTS</strong></font></div><div><ul><li data-section-id="hbvtf5" data-start="0" data-end="44">Bachelor’s degree in Commerce or Accounts.<span class="PDq2pG_selectionAnchor"></span> </li> <li data-section-id="9g36rc" data-start="45" data-end="100"> More than two years of experience within logistics is ideal. </li> <li data-section-id="l878zk" data-start="101" data-end="156"> More than one year of relevant functional experience. </li> <li data-section-id="1oprzre" data-start="157" data-end="201"> Previous credit administration experience. </li> <li data-section-id="1261pws" data-start="202" data-end="236"> Proficiency in Microsoft Office. </li> <li data-section-id="1x0mtjf" data-start="237" data-end="304"> Good telephone handling, communication and conversational skills. </li> <li data-section-id="p4kd8d" data-start="305" data-end="353" data-is-last-node=""> Strong customer focus and service orientation.</li></ul><div><br></div></div><div>***DHL Express UAE is a fair and inclusive employer committed to equal opportunities for all.</div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who moves mountains even across oceans? You do</em><em>.</em><strong>- DHL Global Forwarding</strong> has an opening for an <strong>Operations Coordinator</strong> in <strong>Abu Dhabi</strong><strong>, United Arab Emirates. </strong>The Ocean Freight Operational Accounting Specialist is responsible for managing the Ocean Freight Product Operational Accounting performance to ensure that timely billing and drive GP maximization. This includes developing and optimizing operational standards in line with corporate guidance and the Ocean Freight Product strategy, as well as coordinating training for new hires and existing staff. The role also involves aligning customer and supplier rates with their contracts and providing visibility of local costs for effective negotiations with vendors.</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this </strong><strong>Operations Coordinator</strong><strong> position </strong></p><br><br> <ul> <li>Support initiatives to maximize file level gross profit in collaboration with country and regional teams e.g. (Demurrage, Detention, Storage, Side Charges, Go Green etc.)</li> <li>Support Financial File Closing Activities - assist in monitoring GP control and accrual completeness, and report discrepancies to relevant teams for resolution.</li> <li>Monitor key operational accounting metrics (e.g., sick files, unbilled overdue, billing timeliness, revenue leakage, loss-making files, accrual timeliness) and support service delivery in continuously improving on the above</li> <li>identify and track recurring / high value disputes, coordinating resolution with OCC and the Trade organization, and escalating to top-level owners when necessary to ensure timely resolution.</li> <li>Monitor and analyze customer disputes, validate financial implications, and collaborate with service delivery and Finance to ensure accurate resolution and prevent recurring issues.</li> <li>Support vendor cost control process and coordinate with Finance and Service Delivery to ensure discrepancies are addressed. Provide insights and validations that support effective cost control and help prevent GP leakage.</li> <li>Follow internal procedures and quality/environmental standards, and maintain accurate records as instructed.</li> <li>Identify inefficiencies in operational accounting and vendor management processes, propose improvements, and support implementation.</li> <li>Assist in onboarding and training of new staff, and act as a go-to specialist for internal teams on operational accounting related topics.</li> </ul> <p><strong>Stakeholders</strong></p><br><br> <ul> <li>Country OFR organization</li> <li>Finance stakeholders</li> <li>Station operators, supervisors, and managers</li> <li>Global and regional teams</li> </ul> <p><strong>Management Responsibility</strong></p><br><br> <ul> <li>May provide guidance to lower level peers, interns</li> </ul> <p><strong>Now, here is what we need from you!</strong></p><br><br> <ul> <li>Ability to succeed in a dynamic, fast-paced environment.</li> <li>Strong project management skills</li> <li>Strong interpersonal communications skills.</li> <li>Ability to influence and manage others outside of direct reporting structure in a large and complex matrix organization.</li> <li>Sensitive to urgency and able to remain focused on priorities while under pressure</li> <li>Experienced in transportation applications, e.g., CW1 a plus</li> <li>Excellent analytical skills with a keen attention to detail</li> <li>Strong Excel skills</li> <li>Proven hands-on experience in operational and accounting systems</li> <li>Strong understanding of accounting principles and financial reconciliation processes</li> <li>Ability to proactively work independently and handle multiple tasks in a fast-paced environment</li> <li>Demonstrates the ability to independently identify tasks and projects.</li> <li>Take the initiative to start and follow through without needing external prompting</li> <li><strong>Education Level -</strong> Bachelor’s degree or equivalent experience/qualification in Finance, Accounting, Business Administration, Logistics or a related field</li> <li><strong>Experience Level - </strong>&lt; 2 years in Freight Forwarding/Logistics, Financial management ideally with focus on Ocean Freight</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <br><br> </div>

<div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do</em><em>.</em><strong>- DHL Global Forwarding</strong> has an opening for an <strong>Ocean Freight Specialist </strong>in <strong>Abu Dhabi</strong><strong>, United Arab Emirates. </strong>The Ocean Freight Operational Accounting Specialist is responsible for managing the Ocean Freight Product Operational Accounting performance to ensure that timely billing and drive GP maximization. This includes developing and optimizing operational standards in line with corporate guidance and the Ocean Freight Product strategy, as well as coordinating training for new hires and existing staff. The role also involves aligning customer and supplier rates with their contracts and providing visibility of local costs for effective negotiations with vendors.</p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this Ocean Freight Specialist position </strong></p> <ul> <li>Support initiatives to maximize file level gross profit in collaboration with country and regional teams e.g. (Demurrage, Detention, Storage, Side Charges, Go Green etc.)</li> <li>Support Financial File Closing Activities - assist in monitoring GP control and accrual completeness, and report discrepancies to relevant teams for resolution.</li> <li>Monitor key operational accounting metrics (e.g., sick files, unbilled overdue, billing timeliness, revenue leakage, loss-making files, accrual timeliness) and support service delivery in continuously improving on the above</li> <li>identify and track recurring / high value disputes, coordinating resolution with OCC and the Trade organization, and escalating to top-level owners when necessary to ensure timely resolution.</li> <li>Monitor and analyze customer disputes, validate financial implications, and collaborate with service delivery and Finance to ensure accurate resolution and prevent recurring issues.</li> <li>Support vendor cost control process and coordinate with Finance and Service Delivery to ensure discrepancies are addressed. Provide insights and validations that support effective cost control and help prevent GP leakage.</li> <li>Follow internal procedures and quality/environmental standards, and maintain accurate records as instructed.</li> <li>Identify inefficiencies in operational accounting and vendor management processes, propose improvements, and support implementation.</li> <li>Assist in onboarding and training of new staff, and act as a go-to specialist for internal teams on operational accounting related topics.</li> </ul> <p><strong>Stakeholders</strong></p> <ul> <li>Country OFR organization</li> <li>Finance stakeholders</li> <li>Station operators, supervisors, and managers</li> <li>Global and regional teams</li> </ul> <p><strong>Management Responsibility</strong></p> <ul> <li>May provide guidance to lower level peers, interns</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <ul> <li>Ability to succeed in a dynamic, fast-paced environment.</li> <li>Strong project management skills</li> <li>Strong interpersonal communications skills.</li> <li>Ability to influence and manage others outside of direct reporting structure in a large and complex matrix organization.</li> <li>Sensitive to urgency and able to remain focused on priorities while under pressure</li> <li>Experienced in transportation applications, e.g., CW1 a plus</li> <li>Excellent analytical skills with a keen attention to detail</li> <li>Strong Excel skills</li> <li>Proven hands-on experience in operational and accounting systems</li> <li>Strong understanding of accounting principles and financial reconciliation processes</li> <li>Ability to proactively work independently and handle multiple tasks in a fast-paced environment</li> <li>Demonstrates the ability to independently identify tasks and projects.</li> <li>Take the initiative to start and follow through without needing external prompting</li> <li><strong>Education Level -</strong> Bachelor’s degree or equivalent experience/qualification in Finance, Accounting, Business Administration, Logistics or a related field</li> <li><strong>Experience Level - </strong>< 2 years in Freight Forwarding/Logistics, Financial management ideally with focus on Ocean Freight</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision:      </strong>The Logistics Company for the World.</p> <p><strong>Our Mission:    </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose:   </strong>Connecting People, improving lives.<br> <strong>Our Values:     </strong>Respect & Results<br> <strong>Our Goals:       </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>  </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY</strong><br>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.<br>DHL UAE is the recognized market leader in Express logistics and an Employer of Choice – ranked consistently as Great Place To Work in the UAE for consecutive years since 2015.<br>Join our team and discover how an international network that’s focused on service, quality and sustainability, is able to connect people and improve lives through <br>the<span> power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, </span><br><span>please visit https://careers.dhl.com/global/en.</span><br><strong>JOB OVERVIEW</strong><br>The Employee Relations (ER) Manager is responsible for leading and managing all employee relations matters across the UAE (1,250 employees), ensuring alignment with UAE Labor Law, organizational policies, and global frameworks including Code of Conduct, Human Rights, and DEIB commitments. <br>The role acts as a trusted advisor to business leaders, driving fair, consistent, and legally compliant ER practices while fostering a positive, inclusive, and high-performance work environment. It plays a key role in mitigating legal and reputational risks, enhancing employee experience, and supporting nationalization (Emiratization) in line with Local Talent Program. <br><strong>MAIN RESPONSIBILITIES</strong><br>Labor Law &amp; Compliance <br>•Monitor and interpret UAE Labor Law developments and regulatory changes <br>•Assess business impact and provide actionable recommendations<br>•Ensure full compliance through policy updates, process alignment, and stakeholder communication<br>Employee Relations Case Management <br>•Lead end-to-end management of ER cases including grievances, disciplinary actions, and investigations<br>•Ensure fair, unbiased, and timely resolution of complex and sensitive cases or cases linked to Human Rights categories <br>•Maintain robust documentation for end-to-end process from case assignment to final decision with proper log of all steps including reporting, and case tracking standards in line with DHL Group guidelines <br>Investigations &amp; Governance<br>•Conduct or oversee workplace investigations in accordance with internal and legal requirements<br>•Ensure procedural fairness and consistency across all cases<br>Policy Development &amp; Implementation<br>•Design, review, and implement ER policies and procedures aligned with UAE law and global standards<br>•Ensure consistency in application across business units<br>•Support change management initiatives from an ER perspective e.g (but not limited to) working terms and conditions, overtime, conflict of Interest declaration and related risk, data protection<br>•Manage queries linked to sickness and fit to work, extended leave request or remote work, working conditions working hours and overtime in line with local company policy<br>Business Partnering<br>•Act as a subject matter expert advising leadership on ER matters<br>•Build capability of managers to handle employee issues effectively<br>•Provide coaching on conflict resolution, performance management, and disciplinary processes<br>Employee Experience &amp; Culture<br>•Foster a respectful, inclusive, and positive work environment<br>•Support diversity, equity, inclusion, and belonging (DEIB) programs<br>Performance Management Support<br>•Ensure alignment of performance management actions with legal and organizational frameworks<br>Audit &amp; Risk Management<br>•Manage internal controls (e.g., CRISP) related to ER processes and Compliance related controls which fall within the HR Governance <br>•Prepare for and support internal/external audits such as Global audits, Labor Inspections, Human Rights Audit<br><strong>YOUR PROFILE</strong><br><ul><li>Bachelor’s or Master’s degree in Human Resources, Law, Psychology, or related field</li><li>CIPD or SHRM-CP certification will be an advantage</li><li>Min 5-7 years of progressive HR Generalist or HRBP experience in a large organization in the UAE, with at least 3 years managing Employee Relations. </li><li>Proven experience in handling complex ER cases, investigations, and grievance processes</li><li>Arabic and English languages mandatory, Emirati nationality is an advantage</li><li>Strong knowledge of the UAE Labor Law</li><li>Strong conflict resolution, negotiation, and mediation skills</li><li>Ability to manage confidential and sensitive information</li><li>Proven experience in policy development and compliance</li><li>Proven experience in managing ER cases in a multi-cultural environment</li><li>Excellent communication and interpersonal skills </li><li>Ability to communicate with all levels in the organization, from frontline colleagues to Country/Regional Management</li><li>Analytical and problem-solving abilities</li></ul><br><br> </div>

<div><div><font color="#cc0000"><strong>COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY</strong></font></div><div><br></div><div><div><font face="arial">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.</font></div><div><font face="arial">DHL UAE is the recognized market leader in Express logistics and an Employer of Choice – ranked consistently as Great Place To Work in the UAE for consecutive years since 2015.</font></div><div><font face="arial"><br></font></div><div><font face="arial">Join our team and discover how an international network that’s focused on service, quality and sustainability, is able to connect people and improve lives through </font></div><div><font face="arial">the</font><span > power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, </span></div><div><span >please visit https://careers.dhl.com/global/en.</span></div></div><div><br></div><div><br></div><div><font color="#cc0000"><strong>JOB OVERVIEW</strong></font></div><div><font color="#cc0000"><br></font></div><div><font color="#cc0000"><br></font></div><div><div>The Employee Relations (ER) Manager is responsible for leading and managing all employee relations matters across the UAE (1,250 employees), ensuring alignment with UAE Labor Law, organizational policies, and global frameworks including Code of Conduct, Human Rights, and DEIB commitments. </div><div>The role acts as a trusted advisor to business leaders, driving fair, consistent, and legally compliant ER practices while fostering a positive, inclusive, and high-performance work environment. It plays a key role in mitigating legal and reputational risks, enhancing employee experience, and supporting nationalization (Emiratization) in line with Local Talent Program. </div></div><div><br></div><div><br></div><div><strong >MAIN RESPONSIBILITIES</strong></div><div><br></div><div><div>Labor Law & Compliance </div><div>•<span ></span>Monitor and interpret UAE Labor Law developments and regulatory changes </div><div>•<span ></span>Assess business impact and provide actionable recommendations</div><div>•<span ></span>Ensure full compliance through policy updates, process alignment, and stakeholder communication</div><div><br></div><div>Employee Relations Case Management </div><div>•<span ></span>Lead end-to-end management of ER cases including grievances, disciplinary actions, and investigations</div><div>•<span ></span>Ensure fair, unbiased, and timely resolution of complex and sensitive cases or cases linked to Human Rights categories </div><div>•<span ></span>Maintain robust documentation for end-to-end process from case assignment to final decision with proper log of all steps including reporting, and case tracking standards in line with DHL Group guidelines </div><div><br></div><div>Investigations & Governance</div><div>•<span ></span>Conduct or oversee workplace investigations in accordance with internal and legal requirements</div><div>•<span ></span>Ensure procedural fairness and consistency across all cases</div><div><br></div><div><div>Policy Development & Implementation</div><div>•<span ></span>Design, review, and implement ER policies and procedures aligned with UAE law and global standards</div><div>•<span ></span>Ensure consistency in application across business units</div><div>•<span ></span>Support change management initiatives from an ER perspective e.g (but not limited to) working terms and conditions, overtime, conflict of Interest declaration and related risk, data protection</div><div>•<span ></span>Manage queries linked to sickness and fit to work, extended leave request or remote work, working conditions working hours and overtime in line with local company policy</div></div><div><br></div><div>Business Partnering</div><div>•<span ></span>Act as a subject matter expert advising leadership on ER matters</div><div>•<span ></span>Build capability of managers to handle employee issues effectively</div><div>•<span ></span>Provide coaching on conflict resolution, performance management, and disciplinary processes</div><div><br></div><div><div>Employee Experience & Culture</div><div>•<span ></span>Foster a respectful, inclusive, and positive work environment</div><div>•<span ></span>Support diversity, equity, inclusion, and belonging (DEIB) programs</div><div><br></div><div>Performance Management Support</div><div>•<span ></span>Ensure alignment of performance management actions with legal and organizational frameworks</div></div><div><br></div><div>Audit & Risk Management</div><div>•<span ></span>Manage internal controls (e.g., CRISP) related to ER processes and Compliance related controls which fall within the HR Governance </div><div>•<span ></span>Prepare for and support internal/external audits such as Global audits, Labor Inspections, Human Rights Audit</div></div><div><br></div><div><br></div><div><font color="#cc0000"><strong>YOUR PROFILE</strong></font></div><div><br></div><div><ul><li>Bachelor’s or Master’s degree in Human Resources, Law, Psychology, or related field</li><li>CIPD or SHRM-CP certification will be an advantage</li><li>Min 5-7 years of progressive HR Generalist or HRBP experience in a large organization in the UAE, with at least 3 years managing Employee Relations. </li><li>Proven experience in handling complex ER cases, investigations, and grievance processes</li><li>Arabic and English languages mandatory, Emirati nationality is an advantage</li><li>Strong knowledge of the UAE Labor Law</li><li>Strong conflict resolution, negotiation, and mediation skills</li><li>Ability to manage confidential and sensitive information</li><li>Proven experience in policy development and compliance</li><li>Proven experience in managing ER cases in a multi-cultural environment</li><li>Excellent communication and interpersonal skills </li><li>Ability to communicate with all levels in the organization, from frontline colleagues to Country/Regional Management</li><li>Analytical and problem-solving abilities</li></ul></div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB OVERVIEW</strong></p><br><br><p>The Customs Entry Agent ensures 100% compliance with all regulatory requirements related to customs clearance. He / She should have clear understanding of department KPI’s and Network Operations and ensure timely customs clearance of shipments taking into consideration that all DHL customers have an express requirement and are looking for instant and immediate action. Accuracy and Speed are key characteristics with organising and prioritising the job within the stipulated timeframe. The incumbent should be a self learner, detail oriented and an excellent team player.</p><br><br><p><strong>MAIN RESPONSIBILITIES</strong></p><br><br><ul><li>Declare all custom pre-alerts on time.</li><li>Ensure accuracy of HSCODE, Goods country of origin, no of pieces, weight value, and currency while lodging an entry to customs.</li><li>All clearance through Mirsal 2 / B2G has to be submitted at line items.</li><li>Shipments which require special handling needs to be updated with appropriate preset ACA statuses / Bond Reasons.</li><li>Shipments cleared which requires regulatory approvals should be handed over to the respective supervisors for getting it endorsed by the inspection.</li><li>Follow Gateway clearance procedures as outlined in the GSOP manual and ensure strict compliance with all regulatory requirements.</li><li>Ensure proper record keeping is done and reports &amp; files are updated timely and appropriately.</li><li>Should be a Self learner and should keep himself updated with the current changes in the customs rules and regulations and with the current trends of shipping and logistics industry.</li><li>DUBAITRADE, DCE, DCC, ACA, CIA, GIA, GDI and other Gateway Applications.</li><li>The department operates 24 x 7 - 365 days. The incumbent is required to work in day / night shifts. Public holidays in the country are usually a normal working day for our department, and the staff will get compensated with a day off on another day or will be compensated by paying OT.</li><li>Gateway department operates in different locations (JAFZ / DAFZ / SFZ / HFZ etc.) The staffs are required to work in any of these locations as and when it is required. The staffs need to find their own means of transport for these locations.</li></ul><p><strong>EDUCATION / EXPERIENCE / QUALIFICATION REQUIREMENTS</strong></p><br><br><ul><li>Sound knowledge of the UAE Customs code and practices</li><li>Sound working knowledge of Microsoft Office Tools</li><li>Preferably Graduate or equivalent</li></ul><br><br> </div>