Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. As the Freight Forwarding Experts, since 1815, we offer standard Global Freight services in addition to highly specialized end-to-end transportation solutions to customers across most industries around the world.

DGF UAE has an opening for a Intern. You will have to Provide day-to-day administrative support with readily available advice for OFR Ops/CS processes and activities to deliver flow of goods and information across the customer’s global supply chain utilizing ocean transportation, maximizing profitability and optimizing utilization of business and human assets in line with business strategy and objectives, corporate guidelines and policies

Join us in connecting people and improving lives.

In this Intern role, you will have to perform the following key tasks:

• Under direct/ close supervision, support delivery of ocean freight forwarding processes and activities for internal and external customers
• Perform assigned tasks of generally repetitive nature to support other team members such as gathering operational requirements, arranging customer visits, responding to tariff queries, etc.
• Undertake routine tasks such as research, data processing and validation, and documentation
• Under guidance, gather input for freight control center, and details, information and instructions for operations team
• Perform tasks to support determining of freight rate on incoming and outgoing materials and products
• Gather and give information for customer visits to maintain close business relationship with existing clients and enhance customer retention
• Record information and data for shipping tenders
• Enter data and share information, and support shipment documentation for freight forwarding
• Collate data and draft reports and updates for account performances to support other team members
• Follow defined processes, systems and methods for delivery of assigned tasks
• Check recurring routine issues faced during delivery, else escalate to supervisor for inputs and guidance

In area of OFR product:

• Create and/or confirm transport orders, perform and optimize bookings
• Prepare, control, and distribute all required Import/Export documents
• Identify performance issues of suppliers, and propose solutions to improve performance
• Update Customs shipment information and physical status, resolve customer issues and incidents

Stakeholders

• Support and interact primarily with colleagues of own team
• Communicate information that requires little explanation or interpretation
• Address task-related issues appropriately to maintain work relationships

Management Responsibility

• Individual contributor without direct responsibility for leading others

Now, here’s what we need from you.

Qualifications & Key Requirements 

Education Level

• Vocational/Specialized/Technical/Certification

Experience Level

• Less than 2 years

Skills:

Routing, Shipping, Carrier Management, Third Party Logistics, Ports, Ground Transportation, FCL, LCL, Cold Chain, Bill Of Lading, English, Tracking, Regulations, Import Export, Customs Brokerage, Customs Regulations, CRM, Telecommunications, Budgets, Microsoft Excel, Technology Trends, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

If you are ready to join our team and become a future leader in the world of Freight Forwarding, submit your resume via OUR career’s website.

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. 

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• Thelargest global network with more than 30,000 passionate employees
• The most efficient processesand fastest response times
• The best solutionsand best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer.