Position Title: Guest Experience Specialist
Employment Type: Full Time
Salary: up to 7K AED all-inclusive depending on experience and qualifications plus service charge
Benefits: as per UAE labor law plus accommodation
Job Location: Dubai, UAE
About the Client:
A prominent luxury hotel offering world-class service.
Skills
Job Description:
- Create a welcoming and friendly atmosphere for guests, and ensure that they have an enjoyable and memorable dining experience
- Manage reservations, including taking and confirming bookings, updating reservation logs, and communicating with guests to confirm details
- Work closely with servers and other restaurant staff to ensure that guests are provided with prompt and attentive service
- Assist with a range of other restaurant operations, such as answering phones, taking orders, handling payments, and preparing bills
- Communicate with servers to let them know when guests have been seated, coordinate with the kitchen to ensure that food is prepared and served in a timely manner
Qualifications:
- 35 years old and below
- Bachelor’s degree in Hospitality Management or related field
- At least 3 years of total experience in the similar role
- Immediate joiners will be prioritized