الإمارات

Identify and assess customers’ needs to achieve satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.
Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
Collaborate with the managers to stay informed about changes in company rules and new projects.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

Proven customer support experience.
Adept in using customer relationship management software to offer the best client services.
Strong phone handling skills and active listening.
Excellent communication and presentation skills.
Good time management and organizational skills that contribute to a rise in overall productivity.
Well-versed in handling digital tools and modern computer hardware.

تاريخ النشر: ١٩ مارس ٢٠٢٥

الناشر:

تاريخ النشر: ١٩ مارس ٢٠٢٥

الناشر: