Jobs / Customer Service Jobs / Customer Service Representative

Customer Service Representative

UAE
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

  • Proven customer support experience.
  • Adept in using customer relationship management software to offer the best client services.
  • Strong phone handling skills and active listening.
  • Excellent communication and presentation skills.
  • Good time management and organizational skills that contribute to a rise in overall productivity.
  • Well-versed in handling digital tools and modern computer hardware.
Apply on the Job Website
Post date: 19 March 2025
Publisher: Bayt
Post date: 19 March 2025
Publisher: Bayt