Job Description:
- Deals with customer inquiry, suggestion, complaints and feedback via email, various social platforms, and phone calls.
- Take ownership of customer issues and ensure customer satisfaction and collaborate with the team to ensure customer service is being delivered effectively.
- Develop a strong relationship with customers to ensure that company receive positive feedback online.
- Making reservations via email or telephone for B2B/B2C customers based on their various requirements.
Skills
Position Title: Customer Service Associate - Emiratization
Employment Type: Full-time
Salary: up to 10K AED all-inclusive depending on experience and qualifications
Job Location: Dubai, UAE
About the Client:
A dynamic entertainment enterprise pioneering the future of immersive entertainment in UAE and KSA.
Qualifications:
- Open to UAE nationals with Family book
- Preferably from hotel, travel & tours, restaurant, ticketing attraction park
- Possess excellent communication skills (both oral and written in Arabic/English)
- Freshers are welcome to apply