Job Summary

The Receptionist & Administrative Assistant acts as the first point of contact for visitors and callers while providing administrative, IT, and clerical support. 

This role ensures smooth day-to-day operations by handling communications, managing documents, supporting staff, and maintaining office organization.

Front Desk Responsibilities 

• Greet and assist visitors, ensuring they are directed to the appropriate staff member.
• Answer, screen, and transfer phone calls professionally and efficiently.
• Manage incoming documents, packages, and courier deliveries.
• Maintain organization in the reception area.
• Monitor and ensure adequate office supply levels, initiating orders when needed.  

Administrative and Clerical Support 

• Perform tasks such as printing, scanning, filing, and record-keeping.
• Assist in preparing timesheets and other administrative reports.
• Support the accounting and procurement departments.
• Log and track delivery notes, ensuring they match corresponding tax invoices.
• Assist the Document Controller by organizing and filing project-related documents, including MIRs, WIRs, and drawings.
• Help tendering teams by stamping and preparing documents for submission.
• Install software and configure laptops for new employees.
• Update the fixed asset register for newly issued laptops.

Qualifications

• Bachelor’s degree in business administration.
• Minimum of 3 years of experience in an administrative or clerical role.
• Proficiency in using office equipment such as telephones, printers, and scanners.
• Proficiency in Microsoft Office (Word & Excel).
• Basic knowledge of IT systems is preferred.

SKILLS & ABILITIES

• Fluency in English is a must.
• Professional, courteous, and approachable demeanor. 
• Excellent verbal and written communication skills. 
• Strong organizational and multitasking abilities. 
• Ability to manage time effectively and prioritize tasks. 
  • High attention to detail, especially when handling documents and records.