dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.

Join us as a HR Business Partner, dnata International - Emiratisation and play a pivotal role in shaping the future of our organisation by driving people strategies that empower our global workforce. Experience a fast-paced, multicultural environment where your expertise in human resources will contribute to building a world-class employee experience while advancing your own career on a global stage.

Our HR Business Partnership team is responsible for supporting and providing HR business partnerships to various business leaders and teams across the Emirates Group. As the HR Business Partner for dnata International, this is an exciting opportunity to provide an efficient, solutions-focused HR service through effective partnership with HR Business Partners, the HR management team, and the line. The main focus of this role will be the project management of cross-divisional dnata HR initiatives, in close coordination with Group HR teams and HR representatives across the dnata international businesses. In this role, you will be an HR consultant and will act as a change agent for various strategic initiatives in dnata HR, including technology standardisation, data analytics, and organisation development.

In this role, you will:

• HR Partnering. Provide HR guidance when delivering HR products and align products to the department requirements to support the department to achieve their goals. Provide advice and guidance for managers on employee or organisational related queries, whether approached directly or via HR 9Shared Services. Ensure HR matters are handled fairly and consistently in line with company requirements and local employment laws.
• Project & HR Calendar Delivery. Act as a point-of-contact and support on key HR projects or events. Support activities in the HR calendar such as implementation of annual pay reviews (merit pot allocation), profit share, etc.
• Employee Relations. Mediate complex issues and personalities. Work closely with the line to enable them to manage investigations and hearings. Manage and resolve employee relations issues. Conduct effective, thorough and objective investigations. Identify and escalate cases considered high risk to the appropriate manager and partner with the Employee Assistance Programme (EAP) to support managers and employees with specific needs or sensitive cases.
• Managing Attendance. Provide a targeted coaching and advisory service to managers on attendance management. In partnership with the line and HR Shared Services, manage cases of long/short term sickness absence, industrial injury and occupational health referrals in accordance with company policy.
• Organisation Changes. Support the roll out of organisational and HR change initiative / projects which have significant people implications. This includes organisational design, job role review and job evaluation. Drive and communicate strategic and operational change in the business.
• Performance Culture. Help drive organisational performance through performance management by working with line managers with goal setting, development planning, individual reviews, and in the provision of relevant information in relation to trends and areas of focus or improvement.
• Culture and Engagement. Provide relevant insights regarding engagement and departmental culture, on the basis of interaction with employees through formal and informal channels and become involved in projects that are focused on the improvement of departmental culture and/or engagement levels.
• Improvement Focus. Identify HR process and propose improvements with a focus on customer experience, simplification and efficiency. Develop and promote feedback mechanisms for employees and managers to influence the continuous improvement of HR services and process. Lead or support change projects within the team through collaboration with colleagues.
• Source, select and develop. Involvement in both local and overseas recruitment campaigns, applying sound selection practices and methodologies to attract and appoint top talent into the business, coaching managers throughout the process. Identifies training needs for business units and individual executive coaching needs and provide input to HRBP to the development of the strategy (specific to international)
• Quality delivery focus. Ensure strong relationships and networks are built across the HR teams to ensure a seamless, quality-led service to the business.

In order to be considered for this role, you must meet the below requirements:

• Degree in a related subject (HR, Business, Humanities).
• Professional accreditation preferred (CIPD, AHRI or equivalent).
• Experience in an advisory capacity.

You'll have an edge if you have:

• Customer orientated and solutions focussed.
• Effective communicator (written, presentation, interpersonal).
• Able to build positive relationships and collaborate effectively.
• Able to remain impartial, use diplomacy and resolve conflict whilst maintaining effective relationships.
• Organised and able to deliver to deadlines.
• Analytical, able to identify trends and offer solutions.
• Effective coach and mentor.
• Able to travel to various locations across Dubai and internationally.
• Effective use of technology.

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop in their careers. So if you’re looking for a challenging and rewarding opportunity, apply today and join our team.

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what it’s like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.