Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
Summary of General Duties:
- Manages colleagues' transportation from Accommodation to Hotel and from Hotel to Accommodation
- Cleaning and Maintenance of bus on regular basis
- Review and update the Logbook.
- Be smart, well-groomed and maintain a friendly and cheerful disposition all the times.
- Report regularly on happening to Transportation /Employee Services Manager.
- Maintain associate relations.
- Resolve passenger's complaints in a good manner.
- Ensure the services are up to the required standard.
- Co-operation with hotel’s Departments Housekeeping, Engineering, F&B etc.
- Attend training classes as per schedule
- Show fullest cooperation and respect within the team and other departments
- Is aware of the daily activities and has product knowledge of all the hotel facilities
Main Duties and Responsibilities:
- Pick up / Drop colleagues from accommodation to Hotel and from Hotel to Accommodation in a friendly and courteous manner.
- Duties include operating and maintaining transportation vehicles with a focus on safety and passengers' courtesy.
- Performing minor maintenance tasks on the vehicles when necessary.
- Fueling the vehicle.
- Ensuring that periodic scheduled vehicle maintenance is completed and reported.
- Preparing trip reports.
- Preparing accident and incident reports as necessary.
- Providing other services as requested by management when not engaged in transportation service.
- Should be familiar with the roads and landmarks in the UAE (Especially Dubai).
- Should also be knowledgeable of all local rules of the road.
General/ Miscellaneous
- Co-ordination and information with the Transportation Team Leader.
- He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
- Other duties as assigned
Special
- Carry out any other reasonable task (which may not be stated here) as requested
Qualifications
- Diploma or High school
- Has 1 – 3 years experience in 4-5 star Hotel or UAE driving experience