Job Description
Roles & Responsibilities
- Proactively monitor network infrastructure health using advanced tools, identifying and resolving potential issues before they impact users.
- Respond swiftly to critical network alerts, performing immediate diagnostics and implementing effective troubleshooting procedures.
- Analyze network traffic patterns and performance metrics to optimize bandwidth utilization and ensure seamless connectivity.
- Execute planned maintenance activities, including software upgrades and configuration changes, with minimal disruption to services.
Desired Candidate Profile
NOC engineers must meet the following minimum criteria:
· 2–4 years experience in NOC / monitoring roles in high-availability environments
· ITIL Foundation certified
· Riverbed RCPE Associate Certified or higher
· Relevant certifications (CCNA, VCP, Microsoft or equivalent)
· Strong knowledge of:
· SNMP, NetFlow, Syslog, WMI
· Network (LAN/WAN), systems (Windows/Linux), virtualization (VMware), cloud (Azure)
· Cisco IOS / NX-OS, wireless (Cisco/Meraki preferred)
· OSI and TCP/IP models