Job description

Your role We are looking for a proactive and technically inclined Sales Engineer to grow the BeaconMedaes MiddleEast – Aftermarket (QMS) business. Your mission is to drive spare parts sales, service contract sales and follow up opportunities for both direct and indirect sales, improve quotation turnaround, and strengthen relationships with Medical Gas Pipeline System (MGPS) customers – including distribution partners, hospitals, clinics, contractors etc. You will collaborate closely with Regional /Area Managers, Service Coordinators, Operations team and Field Service Technicians to ensure timely responses, accurate quotations, and excellent customer experience for all aftermarket interactions. Key Responsibilities Sales & Customer Support Drive distributor business growth across the QMS portfolio in the assigned territories inline with Divisional targets throughout the assigned region. Identify opportunities for new businesses like providing direct services for select customers, select services, testing services and training opportunities as well as direct contracts. Manage and execute spare parts and aftermarket service quotations, ensuring timely and accurate submissions. Process orders received, maintaining the integrity of the post sales process by acquiring the necessary PO, documentation, approvals and contract review process. Actively engaging in planned prospecting activities geared at increasing the customer base, and continually increase your market share Support Regional/Area Managers with small and medium-sized customer accounts, including contractors and medical facilities. Maintain structured follow-up on quotations, leads, RFQs, and open opportunities, improving win rate and customer satisfaction. Identify upselling and cross‑selling opportunities across QMS aftermarket portfolio (parts, services, service kits, upgrades). Assist in responding to Aftermarket campaigns, including outbound calls, emails, and customer engagement activities. Actively contribute to team efforts, meetings and discussions Order & Process Management Processing customer orders, ensuring accuracy of POs, documentation, pricing, product identification, and internal approvals. Coordinate with the logistics, service, and technical teams to ensure correct delivery, scheduling, and customer communication. Ensure timely order booking and revenue recognition for QMS aftermarket business. Technical & Product Support Support customers in identifying correct spare parts, assemblies, and service kits for Medical Air, Vacuum, AGSS, and Monitoring systems (BeaconMedaes portfolio). Assist Regional / Area Managers in mapping MGPS installed base and identifying service opportunities. Review technical documents (datasheets, BOMs, manuals) and ensure correct selections for parts and service proposals. CRM & Reporting Ensure all activities (quotes, leads, calls, opportunities, customer interactions) are correctly documented in CRM. Provide regular updates, sales reports, and market intelligence to the Aftermarket Team. Support accuracy of sales forecasting, pipeline planning, and performance tracking. Your skills and experience Education & Experience Bachelor’s degree in mechanical engineering or related fields 1 to 3 years’ experience in technical sales, inside sales, or aftermarket support, ideally within medical, industrial, or compressed air systems. Knowledge of MGPS Equipment and components is required. MGPS Certifications would be an added advantage Skills & Competencies Strong verbal and written communication skills. Customer-focused, responsive, and able to handle multiple priorities in parallel. High attention to detail and accuracy in documentation and quotation building. Competent user of MS Office, CRM systems, and ideally Global Quote System and technical catalogues. Team-player, proactive, and self-driven with strong follow‑up discipline. Your location This position will be based in Dubai and could require occasional travel for customer visits. UAE Driving licence will be required. Application process Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us: