Job Description

Roles & Responsibilities

Previous experience in UAE banking institutions or international/Western corporate environments. Knowledge of banking APIs, Open Banking, FinTech integrations, and digital transformation initiatives. Professional certifications such as CBAP, CCBA, PMI-PBA, Scrum Master, or equivalent. Experience across the full customer journey, including onboarding, servicing, retention, and lifecycle optimization

Desired Candidate Profile

Required Skills & Qualifications Bachelor's degree in business administration, Finance, Information Technology, or related discipline. Minimum 5 years of Business Analyst experience within banking or financial services. Strong understanding of: Retail Banking / Corporate Banking; Digital Banking; Customer Onboarding; Customer Lifecycle Management; Core Banking Systems Proven experience in requirement gathering, business process analysis, and stakeholder management. Hands-on experience with JIRA, Confluence, Microsoft Excel, and SQL. Familiarity with Agile and Waterfall delivery methodologies. Preferred Qualifications Previous experience in UAE banking institutions or international/Western corporate environments. Knowledge of banking APIs, Open Banking, FinTech integrations, and digital transformation initiatives. Professional certifications such as CBAP, CCBA, PMI-PBA, Scrum Master, or equivalent. Experience across the full customer journey, including onboarding, servicing, retention, and lifecycle optimization