Job description

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Coffee Host

Shangri-La Group | Abu Dhabi, United Arab Emirates

About Us

Find Your Shangri-La in Shangri-La.

Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.

As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.

Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.

Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi

As a Coffee Host, you will provide traditional Arabic hospitality by welcoming guests and serving Arabic coffee and refreshments in a professional manner. You will ensure guests experience warm, attentive, and culturally respectful service in line with Shangri-La standards.

Key Responsibilities:

• Prepare and serve Arabic coffee, dates, and refreshments to guests and visitors.
• Welcome guests warmly and maintain high standards of traditional hospitality and etiquette.
• Ensure the coffee service area is clean, organized, and well-stocked.
• Support VIP visits, meetings, and special events with professional beverage service.
• Follow hygiene, safety, and presentation standards while representing the organization professionally.

About You:

• Knowledge of traditional Arabic coffee service and hospitality customs.
• Proficiency in Arabic language.
• Professional appearance and attention to detail.
• Ability to interact confidently with VIP guests and senior management.
• Ability to work efficiently in a fast-paced hospitality environment.
• Team-oriented with a positive and welcoming attitude.
• Flexibility to work shifts, weekends, and special events when required.
• Previous experience in a guest-facing or hospitality role is preferred.

Why Join Us:

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.