• 1. Learning Design & Digital Learning

  • Design, develop and continuously improve engaging learning solutions using adult learning principles.

  • Convert classroom and technical training into digital learning solutions that support knowledge transfer and learner engagement.

  2. Learning Systems & Technology

  • Administer and optimize the Learning Management System (LMS) and other learning technologies.

  • Manage digital learning content, course updates, version control and learning platform administration.

  • Support learning technology projects, system enhancements, testing and user adoption.

  3. Learning Administration & Coordination

  • Oversee the administration and coordination of learning activities to ensure programs are delivered efficiently and accurately.

  • Supervise learning records, enrolments, attendance, certifications, training documentation and digital learning resources.

  • Provide guidance and support to L&D Coordinators and administrators to ensure consistent learning administration practices.

  • Monitor learning schedules, workflows and operational processes to improve efficiency and learner experience.

  4. Reporting & Learning Analytics

  • Maintain accurate learning data across all learning platforms.

  • Produce dashboards and reports that measure participation, compliance, learner engagement and programs effectiveness.

  • Identify opportunities to simplify processes through automation and improved learning technologies.

  5. Stakeholder Support & Business Partnership

  • Partner with HR, IT, department leaders and subject matter experts to translate business requirements into practical learning solutions and digital system improvements.

  • Promote adoption of digital learning platforms through communication, guidance and user support.

Desired Candidate Profile

• Bachelor's degree in Human Resources, Education, Psychology, or a related field.
• Master's degree or relevant postgraduate qualification in L&D is a plus.
• Professional certifications such as CPTD (Certified Professional in Talent Development) or equivalent.
• Minimum 5 years of progressive experience in Learning & Development roles, preferably within a corporate setting.