Job description

At InterContinental Abu Dhabi, we create memorable experiences, not just food and drinks. We are looking for an experienced, passionate, and commercially driven Restaurant General Manager to lead our vibrant Sports Bar.

This is a great opportunity for a dynamic hospitality leader who thrives in a fast-paced environment, leads diverse teams, and consistently delivers outstanding guest experiences while achieving strong financial results.

If you are passionate about Food & Beverage, live entertainment, sports culture, and operational excellence, we would love to hear from you.

A little taste of your day-to-day:

As Restaurant General Manager, you will oversee the full operation, performance, and guest experience of the Sports Bar. You will lead a motivated team to deliver excellent service and create a lively destination for both hotel guests and the local community.

Every day is different, but you’ll mostly do:

• Inspire, lead, coach, and develop a high-performing Food & Beverage team while fostering a culture of accountability, teamwork, engagement, and continuous improvement.
• Recruit, train, mentor, and retain talented colleagues, supporting their career development through regular performance reviews, coaching, and succession planning.
• Create a motivating and empowering work environment where colleagues feel valued and consistently deliver their best.
• Oversee all day-to-day Sports Bar operations to ensure smooth, efficient, and profitable service delivery.
• Maintain exceptional standards of food quality, beverage presentation, service excellence, cleanliness, hygiene, and safety.
• Deliver a premium guest experience aligned with the InterContinental luxury brand while ensuring full compliance with IHG, HACCP, and UAE regulations.
• Drive revenue growth through innovative promotions, themed events, sports screenings, live entertainment, and engaging guest experiences.
• Develop and execute business plans, budgets, and forecasts while managing labour, food, beverage, and operational costs effectively.
• Analyse financial and operational performance, identify trends, and implement strategies to improve profitability and efficiency.
• Build strong guest relationships, respond to feedback professionally, and ensure consistently high guest satisfaction and online reputation scores.
• Collaborate with Marketing and Revenue teams to create impactful campaigns, outlet activations, and business development initiatives.
• Strengthen market position by engaging corporate clients, local businesses, sports communities, and event partners.
• Ensure full compliance with food safety, health and safety, responsible alcohol service, licensing requirements, and internal audit standards.
• Promote sustainability initiatives and uphold IHG environmental and operational best practices.

What we need from you:

• Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related field.
• Minimum 5–7 years' progressive Food & Beverage management experience.
• At least 2 years' experience leading a high-volume Sports Bar, gastropub, lifestyle venue, or premium restaurant.
• Previous experience within an international luxury hotel brand is highly preferred.
• Demonstrated success in increasing revenue, improving guest satisfaction, and developing high-performing teams.
• Strong financial acumen with experience managing budgets, forecasting, labour costs, and inventory control.
• Excellent communication, leadership, and interpersonal skills.
• Proficiency in Microsoft Office and restaurant POS systems.
• Flexibility to work evenings, weekends, public holidays, and major sporting events.

What you can expect from us: 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.