• Lead the day-to-day Golf Operations team, ensuring exceptional service for members and guests.

• Oversee the golf shop, outside services, locker rooms and daily tee sheet operations.

• Drive retail performance through merchandising, inventory control and stock management.

• Plan and deliver golf events, tournaments and member activities to the highest standard.

• Develop, coach and motivate the Golf Operations team while maintaining Troon's service standards.

• Build strong relationships with members, guests and corporate clients, ensuring an outstanding customer experience.

• Work closely with the Golf Course Maintenance, F&B, Membership and Marketing teams to deliver a seamless operation.

• Identify opportunities to improve operational efficiency, revenue and the overall golf experience.

Desired Candidate Profile

• Proven experience in golf operations or a similar leadership role within a golf club or luxury hospitality environment.

• Strong knowledge of golf shop, tee sheet, tournament and member-service operations.

• Excellent leadership, communication and customer-service skills.

• Commercially focused, organized and proactive.

• Experience in retail, inventory management and revenue growth.

• Golf-related qualifications or PGA membership are preferred.

• Previous experience working with Troon is highly preferred.