• Digital Transformation

  • Lead business analysis activities for digital banking initiatives.

  • Design end-to-end digital customer journeys.

  • Drive automation opportunities across onboarding and servicing processes.

  • Identify process improvement and digitization opportunities.

  Business Banking Domain

  Strong knowledge of:

  • Business Banking

  • Corporate Customer Lifecycle Management

  • Digital Account Maintenance

  • Regulatory and Compliance Controls

  Digital Channel Experience

  • Internet Banking

  • Mobile Banking

  • Workflow Platforms

  • CRM Systems

  • BPM Solutions

  • API-based Integrations

  • OCR / IDP Solutions

  • UAE Pass Integration

  • AI and Automation Platforms

  Requirement Management

  • Convert business requirements into:

    • User Stories

    • Functional Specifications

    • Process Flows

    • Wireframes

    • Business Rules

  • Define integration requirements and system interactions.

  • Work closely with Solution Architects and Engineering teams.

   

  Agile Delivery

  • Manage product backlog.

  • Support sprint planning and backlog grooming.

  • Participate in solution design discussions.

  • Support SIT, UAT, and production deployment activities.

   

Desired Candidate Profile

• 7+ years as Business Analyst.

• Minimum 4 years in Digital Banking or Business Banking Transformation.

• Strong understanding of:

  • Business Banking Operations

  • Corporate Onboarding

  • KYC/AML Compliance

  • Risk & Regulatory Processes

  • Customer Journey Design

Technical Knowledge

• APIs and Integration Concepts

• BPM / Workflow Solutions

• Digital Banking Platforms

• Data Mapping and System Interfaces

• AI & Automation Use Cases

• Reporting and Analytics

Tools

• Jira

• Confluence

• Visio / Draw io

• SQL (preferred)

• Power BI (preferred)

Preferred Qualifications

• Experience delivering Digital Banking Transformation programs.

• Agile/Scrum Certification.

• UAE/GCC Banking experience.

• Experience with AI-enabled onboarding and workflow automation solutions.