• Welcome and engage customers visiting the showroom in a professional manner.

• Conduct customer needs assessments, product demonstrations, and test drives.

• Deliver an outstanding customer experience that positively impacts NPS and Mystery Shopping results.

• Achieve monthly individual sales targets and contribute to overall showroom performance.

• Build and manage a healthy sales pipeline using CRM systems.

• Promote finance, insurance, and value-added products aligned with customer needs.

• Accurately maintain leads, opportunities, customer records, and test drive activities in C4C.

• Follow all company sales processes, governance requirements, and internal controls.

• Ensure accurate sales documentation, deposits, and vehicle order processing.

• Maintain showroom standards, demo vehicle readiness, and professional conduct at all times.

• Complete all mandatory sales, compliance, and system training requirements.

• Collaborate with colleagues and stakeholders to deliver a seamless customer journey.

Desired Candidate Profile

• Required skills to be successful:

  • Strong sales and customer relationship-building capabilities.

  • Excellent communication and interpersonal skills.

  • Ability to influence customer decisions through value-based selling.

  • Strong negotiation and closing skills.

  • CRM and lead management experience.

  • Ability to manage multiple priorities in a fast-paced retail environment.

  • High attention to detail and process compliance.

  • Strong problem-solving and customer service mindset.

  • Self-motivated with a target-driven approach.

  • Proficiency in Microsoft Office applications, particularly Excel.

What equips you for the role:

• Bachelor's Degree.

• Minimum 2 years of sales experience, preferably within luxury retail, automotive, technology, electronics, or premium customer-facing industries.

• Automotive sales experience is advantageous.

• Fluent written and spoken English; Arabic is preferred.

• Experience working with CRM systems and sales pipeline management.

• Proven ability to achieve sales targets and KPIs.

• Strong customer engagement and presentation skills.

• Ability to adapt to new sales approaches and technologies.

• Results-oriented with a strong sense of accountability and ownership.

• Demonstrates Al-Futtaim values of Respect, Integrity, Collaboration, and Excellence.