Job description

The Gym Attendant is responsible for welcoming, registering and assisting residents & guests the Gym in a friendly and caring manner and according Kempinski Residences Standards.  Display a professional and positive image at all times since the Gym Attendant is the first and last impression the residents & guest using the Gym and its facilities.

Under the guidance of the Front Desk Manager

• Welcoming arriving residents & guests as well as assist residents & guests in a friendly and caring manner according to the Kempinski standards. 
• Answer all residents & guest requests and questions in a friendly and caring manner.
• Handle registration protocols of residents & guest entering and exiting the Gym
• Cleanliness and maintenance are to be checked regularly, followed up and maintained at the
• Manage the various leisure and sport amenities offered within the residence
• Assist the residents & guest with technical knowledge of different machines, as well as guidance to maximize the equipment's effectiveness during workouts
• This role is responsible for maintaining the highest standards of cleanliness, safety, and hospitality within the fitness facility.
• Actively engage with residents & guest, ensure all fitness equipment is immaculate and fully operational, maintain amenity stations.
• Conducting orientation tours of the equipment, facilities, and fitness amenities. 
• Anticipate guest needs by offering towels, water and specialized workout amenities. 
• Maintain a proactive, approachable presence on the fitness floor to assist guests with basic equipment setup and general inquiries.
• Handle guest requests, feedback, or concerns promptly and professionally, escalating issues to management when necessary.
• Perform and supervise continuous cleaning, sanitization, and organization of the fitness floor, studios, and equipment throughout the shift. 
• Re-rack weights, fold and stack towels, and ensure mats, bands, and accessories are disinfected and stored in designated locations immediately after use. 
• Inspect changing rooms and locker areas periodically to ensure pristine conditions. 
• Conduct daily inspections of all cardio, strength, and functional training equipment prior to shift opening and throughout the day. 
• Immediately log, tag, and report broken or malfunctioning equipment to residence management.
• Maintain current knowledge of emergency procedures, basic first aid and safety measures. 
• Track daily inventory levels of towels, cleaning products, guest amenities, and beverages; report stock levels for reordering. 
• Conduct efficient hand-over with coming team member.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the residence.