• Specific Responsibilities for this Role 

  • Performing the work, which is assigned, ensuring that it meets all standards as required by ISO 15189:2022/EIAC Standards/JCI/regulatory bodies (DOH/DHA/MOH where applicable). 

  • Perform Blood Draws: Collect blood specimens from patients using venipuncture, capillary, or fingerstick methods. 

  • Patient Identification: Verify patient information and ensure correct labelling of samples to avoid errors. 

  • Prepare and Maintain Equipment: Ensure all necessary tools and equipment are sterile, organized, and properly functioning. 

  • Patient Comfort and Care: Ensure a calm, safe, and comfortable environment for patients, addressing any concerns or anxieties. 

  • Maintain Cleanliness: Follow proper hygiene protocols, maintaining cleanliness in work areas and equipment. 

  • Record and Document Information: Accurately document patient information, procedures performed, and specimens collected. 

  • Transport Samples: Safely and efficiently transport specimens to the appropriate laboratories for analysis. 

  • Follow Safety Protocols: Adhere to all safety guidelines, including the handling and disposal of biohazard materials. 

  • Monitor Patient Reactions: Observe patients during and after procedures for any adverse reactions and report concerns to supervisors. 

  • Communicate with Medical Staff: Collaborate with physicians, nurses, and laboratory technicians to ensure accurate and timely results.  

  • Maintain Confidentiality: Protect patient confidentiality and adhere to HIPAA guidelines regarding personal health information. 

   

  General Responsibilities 

  • Work in all shifts as scheduled by the Laboratory Director.  

  • Strictly adheres to organization’s regulations and policies especially those related to infection control, patient safety, OSHAD, DOH, JCI and ISO. 

  • Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service. 

  • Participates and contributes to scheduled in-service training programs.  

  • Exercises effective interpersonal skills in dealings with department staff, associates and Management 

  • Maintains confidentiality as per the agreement signed.  

  • Demonstrates the ability to listen to others in promoting effective communication. 

  • Develops thorough understanding of policies and procedures of the hospital and demonstrates respect for them. 

  • Carries out other duties when requested by the Laboratory Director 

Desired Candidate Profile

• Certificate of training in an approved Phlebotomy program or Diploma (1 year) Medical Laboratory Technology or Degree in any health-related field.  

• Minimum of one (1) year practical experience as Phlebotomist in a reputed Medical Laboratory Not less than two (2) years of Medical Laboratory experience.  

• Currently licensed in country of origin and with DOH/DHA/MOH license to practice in UAE.  

• Fluent in spoken & written English, Arabic language is desirable, but not essential.  

• Ability to learn and handle automation & IT programs is desirable but not essential