Job description

Who are we?
Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
About the Role: Office and home based 5-day work per week (Monday to Sunday) Fluent Arabic and English Speaker is a MUST Responsibilities : Manage customer calls and request relevant information Handle customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries Liaise with Logistics, After Sales Service and global boutiques on daily basis Follow up the offline store enquiries and complaints Other ad-hoc projects assigned by the manager Why Join APM?
• Global, Dynamic Team: Diverse and energetic workforce.
• Growth Opportunities: We support your professional development.
• Collaborative Culture: Teamwork and open communication.
• Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts.
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Minimum 3 years relevant experiences in customer service/ luxury retail field Proficient with MS Office Fluent Arabic and English .
Any other language will be a bonus.
Able to work independently with minimal supervision Proactive, patient and committed Great communication and interpersonal skills Immediately available is highly preferred This position is based in Dubai.