Job Purpose:To provide strong support towards UAT (User Acceptance Testing) for operations projects To provide support to Internal Controls Team To participate and track all projects until deployment and health check post deployment Co-ordinate and track all touch points on Digital Wallet Transactions
Duties and Responsibilities:Quality Checks Exception Reports and Resolution Conduct process reviews to analyze processes / identify gaps Report and track errors and also update respective managers on person specific/ process errors KRI Reporting
Projects Assist COPS Units Managers towards implementation of various projects Conduct UAT on assigned projects Participate and Track progress of projects / initiatives of operations assigned End to End participation in the Digital Wallet Project Tracking / Monitoring Transactions of Digital Wallet post implementation Track and implement initiatives of Central Bank and CBI
Operational Risk Regularly track open items on various operational risk events raised and follow up for closure Conduct control testing for RCSA in co-ordination with business unit for onward submission to Operational Risk BCPPrepare and update the BIA plans for the unit and regularly update the documents as well. Assign roles as per BCP documents
Audits Work to update the status of various audit points raised and co-ordinate with units to close outstanding points Maintain the audit tracker and co-ordinate with audit teams to seek confirmation of closure of audit points
System Access Controls Regularly monitor the access levels of staff Monitor authorization levels of staff across different banking systems
Education:Graduate Degree and Proficiency in Banking Applications
Experience:Minimum of 3 years work experience in the UAE Banking Industry in various roles.