Job description

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

AECOM is seeking an experienced Senior Administrator to provide central administrative coordination for the UAE Government Relations function.

The role will support Dubai, Abu Dhabi, Al Ain, with primary administrative responsibility for Dubai. The successful candidate will ensure Government Relations activities are well tracked, followed up, communicated and coordinated.

Experience with technical processing on UAE government platforms would be considered an advantage, but it is not a core requirement of the role and will remain primarily within the scope of the relevant GRO team members.

Operational Control

• Maintain an accurate view of ongoing, pending, overdue and completed Government Relations activities.
• Monitor deadlines, expiries, renewals and outstanding actions.
• Ensure each case has clear ownership, status and next steps.
• Maintain accurate trackers, dashboards and administrative records.
• Take primary administrative responsibility for an assigned UAE Government Relations entity or location.
• Identify delays, gaps or issues requiring escalation.

Communication & Team Coordination

• Support the effective management of Government Relations shared mailboxes.
• Ensure incoming requests are acknowledged, assigned and followed through.
• Review routine employee and stakeholder communications for accuracy, completeness and clarity.
• Coordinate administrative activities across Dubai, Abu Dhabi, Al Ain and Dubai South.
• Coordinate with HR, Recruitment, Mobilisation, Payroll and other internal teams.
• Support consistent administrative standards across locations.

Process & Quality Improvement

• Maintain standard templates, checklists, forms and administrative procedures.
• Review records and documentation for completeness and accuracy.
• Identify recurring administrative gaps and recommend practical improvements.
• Support improvements to workflows, reporting and document management.
• Support digitalisation and automation initiatives and help ensure new processes are adopted effectively.

Experience & Skills

• Relevant experience in senior administration, operations coordination, HR operations or employee services.
• Strong administrative, organisational and follow-up skills.
• Excellent written and verbal communication.
• Ability to coordinate multiple stakeholders and locations without formal reporting authority.
• Strong reporting, data-management and problem-solving skills.
• Strong proficiency in Excel, Outlook, Word, Teams and SharePoint.
• Comfortable working with digital workflows, trackers and automation tools.
• Government Relations or UAE immigration experience is an advantage, but not essential.

Personal Attributes

• Proactive and accountable.
• Highly organised and dependable.
• Confident in following up and challenging incomplete information.
• Able to work independently with limited supervision.
• Detail-oriented and consistent.
• Collaborative and improvement-focused.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.