Job description

Position Summary

Job Purpose

Provide professional and operational delivery for Supply Chain, ensuring that assigned transactions, analyses, records, system activities, and stakeholder requirements are completed accurately, on time, and in accordance with approved policies, procedures, controls, and service standards. The role resolves issues, maintains reliable evidence and data, and contributes to compliant service delivery, informed decision-making, and continuous improvement.

Responsibilities

• Manage the day-to-day operations of the assigned warehouse, covering inbound, storage, inventory control and outbound activities.
• Monitor storage utilization, location allocation, housekeeping and warehouse capacity to ensure safe and efficient operations.
• Coordinate receiving, inspection, storage, issuing, transfer, and return of institutional materials and supplies.
• Maintain accurate stock records, item masters, locations, units of measure, batch or serial information, and system transactions.
• Monitor minimum and maximum levels, reorder points, stockouts, slow-moving items, excess stock, and critical-material availability.
• Plan and conduct cycle counts and physical inventory verification and investigate and reconcile variances.
• Coordinate replenishment requirements and delivery schedules with Procurement, suppliers, campuses, and end users.
• Ensure safe, secure, and appropriate storage, handling, labelling, segregation, and preservation of inventory.
• Manage documentation for goods receipt, inspection, acceptance, issuance, transfer, return, disposal, and write-off.
• Investigate damaged, missing, incorrect, expired, or delayed stock and coordinate corrective action.
• Prepare inventory and logistics dashboards covering availability, accuracy, turnover, stockouts, ageing, and service levels.
• Support continuity planning for critical supplies and improve warehousing, inventory, and logistics processes.
• Maintain accurate data, records, documents, systems entries, reports, analyses, and audit trails.
• Coordinate with stakeholders, respond professionally to requests, share knowledge, and contribute to team and service outcomes.
• Report or propose process enhancements for Inbound, warehousing and outbound processes.
• Comply with approved policies, procedures, controls, professional standards, and health and safety requirements.
• Protect information and systems, complete required awareness activities, and promptly report suspected cyber or information incidents.
Business Continuity & Operational Resilience
• Understand continuity responsibilities, participate in exercises or incident response when requested, and support recovery actions.
Continuous Improvement & Professional Development
• Identify practical improvements and maintain the knowledge and capability required for effective performance.
• Undertake the above responsibilities and any other duties assigned by the relevant line manager or authorized delegate.
 

• Bachelor's degree in a discipline relevant to the role. A relevant postgraduate qualification is preferred for leadership roles.
• A recognized professional certification relevant to the assigned function is preferred.
• Professional proficiency in English; Arabic is an advantage. Proficiency in relevant enterprise systems, analytics, reporting, records, and productivity tools.
• Demonstrated experience delivering the role-specific processes, governance, systems, reporting, and stakeholder coordination described in this Job Description
• Experience in a large, regulated, government, education, or multi-site organization is preferred.
• Lean, Six sigma, total productive maintenance (TPM) experience is required.
• E-Commerce warehouse management is an advantage.