About NCH: At New Country Healthcare (NCH), our journey started with a powerful vision of fostering a healthier community, guided by the vision of our Chairman, Dr. Ghazi Al Koudsi. Through unwavering dedication, we have not only fulfilled our commitment to the community but also emerged as a prominent leader in the healthcare sector. Over the last 32 years, New Country Healthcare has established itself as the leading healthcare distributor in the UAE, with an extensive portfolio featuring over 1500 top quality products from over 50 international brands manufactured across the United States, Canada, Europe, Asia, and the Middle East.

At NCH, we have a holistic approach to health, and today, we import and distribute trusted international brands in pharmaceuticals, nutraceuticals, health and functional foods, sports nutrition, cosmeceuticals, and personal products, solidifying our position in the local and GCC markets. As we continue to grow, we remain committed to our core values, providing innovative and high quality healthcare products while upholding our legacy of excellence.

Culture at NCH: At New Country Healthcare (NCH), our people-centric culture thrives on collaboration, continuous growth, and innovation. We believe in the power of continuous education, empowering our teams to reach their full potential and contribute fresh ideas. With a strong focus on Learning and Development, we nurture a culture of learning through engaging seminars and ongoing training programs. United by a shared mission and values, our diverse team prioritizes sustainability, customer well-being, promotes healthy lifestyles, and fosters community education. At NCH, you'll find a supportive environment where collaboration and teamwork are at the heart of everything we do, working together to make a positive impact on the health and well-being of our community.

Position Overview: NCH is seeking a dynamic, passionate, proactive and detail-oriented Supply Chain Coordinator to manage imports and exports, clear shipments, and handle all related documentation and approvals. The successful candidate will play a crucial role in ensuring the smooth and compliant movement of goods. This role requires immediate availability and expertise in supply chain processes, customs clearance, and regulatory compliance within the UAE and GCC.

Responsibilities:

Customs Clearance

• Pass shipments Bill of Entry and monitor DPW deposits.
• Manage renewals for Business Code, Dubai Trade subscriptions and Zajel submissions.

Ministry of Health (MOH) Compliance

• Apply for and obtain initial and clearance permits for imports.
• Coordinate documentations and permit applications for exports with Regional Managers.
• Liaise with MOH inspectors for product inspections.

Dubai Municipality Compliance:

• Apply for and obtain CPIP (DM Food Safety) permits and handle sample requests.
• Apply for and coordinate FIRS approvals (DM Foods Dept) and prepare products for inspection.

Regulatory Engagement

• Ensure compliance and document attestation (e.g. invoices, certificates of origin, etc) with the Ministry of Foreign Affairs and International Cooperation (MoFAIC).
• Processing documents pertaining to exports with the Chamber of Commerce and Customs.

Managing Request for Proposals

• Manage partners and obtain freight quotations from forwarders.
• Analyze and assess proposals providing a clear recommendation based on costs and shipping efficiencies.
• Respond to forwarders/agents and refer shipments to proper channels, making special shipping arrangements as needed.

Shipment Documents and Tracking

• Constantly review shipment ETAs to ensure timely clearance processes.
• Review shipping documents for accuracy and resolve any errors.

Cross Functional Engagement

• Manage shipment budgets and report to the Accounts Department.
• Collaborate with the team to ensure prompt and proper movement of shipments.
• Coordinate with the warehouse and Supply Chain Department.

Qualifications:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Minimum of 3 years of experience in supply chain coordination, with a focus on international trade, imports, exports, and customs clearance.
• Strong knowledge of UAE customs regulations and compliance requirements (MOH, Dubai Municipality, MOFAIC).
• Immediate availability to start.

Skills:

• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office and supply chain management software.
• Effective communication and interpersonal skills.
• Ability to multitask and manage multiple priorities.

Why Join Us:

• Work alongside a talented and dedicated team committed to innovation and excellence.
• A comprehensive compensation package, including healthcare, retirement savings, and professional development opportunities.
• Exciting career growth opportunities to drive your career forward with a rapidly expanding company at the forefront of technology.
• Join a diverse and inclusive workplace where we celebrate diversity and value each individual's unique contributions to our workplace culture.
• Experience a supportive and collaborative work environment where teamwork is foundational to success.

Perks & Benefits:

• Comprehensive health insurance
• Yearly Annual Leave.
• Ticket Allowance.
• Yearly Incentives (as per company policy).
• Monthly Petrol & Salik (as per company policy).
• Ongoing professional development and training.
• A dynamic and collaborative work environment.