Store Manager

Job Description

POSITION OBJECTIVE

  • Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
  • Implement operating procedures at the store as per the company and Brand standards
  • Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
  • Provide feedback to the Area Manager and Operations Manager with regards to employees and products

Key Responsibilities

  • Brief and guide the staff on achievement of the daily / weekly / monthly sales target
  • Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
  • Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
  • Ensure minimal stock loss manage stockrooms
  • Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times
  • Apply creative techniques to achieve / exceed the store sales target
  • Ensure has the required stock levels to maximize the sales
  • Weekly audit the store administration and resolve discrepancies if any
  • Manage the daily roaster, leave and grievances of the retail staff
  • Maintain the visual merchandising standards at the stores all the time as per set VM standards
  • Promote the Club Apparel Loyalty Program of the company for repeat sales
  • Supervise the store and provide feedback to the Area Manager with regards to the employees and products
  • Ensure awareness and vigilance at all times of security in the store without any negligence
  • Must be updated about the various brands of the group for suggestive selling to the customers
  • End to end store operations responsibility
  • Must be physically fit to stand for extended hours and heavy lifting
Post date: 11 November 2024
Publisher: LinkedIn
Post date: 11 November 2024
Publisher: LinkedIn