Key Responsibilities:
- Handle inbound and outbound calls professionally and efficiently.
- Respond to customer inquiries, provide information about products, and resolve complaints in a timely manner.
- Process customer orders and ensure accurate data entry.
- Follow up on customer issues to ensure satisfaction and proper resolution.
- Collaborate with internal departments to address customer needs.
- Record and update customer interactions and feedback in the system.
- Maintain a positive and professional attitude when dealing with customers.
Qualifications and Skills:
- 0-1 years' experience in call center.
- Strong communication and interpersonal skills.
- Ability to handle multiple tasks and work under pressure.
- The living place is close to Al-Bayader