Position Overview: We are seeking a dynamic and organized individual to join our team as a Cashier Cum Admin at our bustling Restaurant and Catering Business.
Cashier Responsibilities:
- Greet customers warmly and provide them with an engaging and positive experience.
- Handle cash, credit, and debit card transactions accurately and efficiently.
- Operate the point-of-sale (POS) system to process orders and payments.
- Maintain a balanced cash drawer and reconcile transactions at the end of each shift.
- Ensure pricing accuracy and handle discounts or promotions as per company policies.
- Issue receipts, refunds, and change to customers as needed.
- Assist in managing birthday/catering events, takeout orders, and delivery orders.
- Respond to customer inquiries regarding menu items, prices, and general information.
Administrative Responsibilities:
- Manage relationships with suppliers/vendors and place orders based on operational needs.
- Log invoices of vendors and suppliers into the system, ensuring accuracy and completeness.
- Coordinate internally for the dispatch of bulk orders and ensure timely delivery.
- Prepare and print customer meal and shipping labels accurately.
- Verify that bulk orders are correct and aligned with cooking orders.
- Print and prepare cooking sheets for the kitchen operation, communicating any changes.
- Collaborate with kitchen staff to ensure smooth order execution and timely preparation.
- Coordinate with delivery companies to schedule dispatch timings and ensure on-time delivery.
- Coordinate and manage events on or offsite and make sure that all stake holders are aligned to the required tasks and responsibilities.
Qualifications and Skills:
- High school diploma or equivalent; additional education or relevant training is a plus.
- Proven experience in cashiering, customer service, administration, and vendor management.
- Proficiency in using POS systems and basic computer applications (Microsoft Office).
- Strong numerical skills and accuracy in handling cash transactions.
- Excellent communication skills, both verbal and written.
- Ability to multitask and stay composed in a fast-paced environment.
-Detail-oriented and capable of maintaining precise records.
- Exceptional customer service skills with a friendly and welcoming demeanor.
- Strong organizational and time management abilities.
- Flexibility to work shifts, including evenings, weekends, and holidays.
- PIC Qualification is a plus
Benefits:
- Competitive compensation based on experience.
- Opportunities for growth and advancement within the organization.
- Employee discounts on restaurant and catering services.
- Positive and collaborative work environment.
Note: This job description is intended to provide a general overview of the position's responsibilities and requirements. Actual responsibilities may vary based on the specific needs of the business.